Gastnutzer
3. März 2023
Comfort Inn just did one of the ugliest things I have ever had happen by an "inn". My 19 year-old daughter was traveling from Chicago and we checked ahead for their check-in age limit and were told it was 18. Turns out we were misinformed - it is 21 years old. However, rather than being humane and decent and allowing an exception, they turned a 19 year-old girl away at 830p at night -- with no other place for her to stay. What's more - they CALLED THE POLICE on her when I got on the phone and asked them to speak with a manager -- and informed them of the likely liability if anything happened to my daughter as a result of them refusing her a room The front desk person Caroline could not reach either a manager or a GM (and refused to tell me the manager's full name). It's disgusting to do that a 19-year old girl. And for WHAT? Turn away a child because a "policy" with no articulable basis? Under the law, a 19 year-old is as liable as 21-year old. Deplorable.
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