Finde Hotels in Winthrop Harbor

Been here a couple of times, it is a lovely gem of a hotel. Love that it's not a chain, place has real charisma and personality. Cute coffee shop, good included breakfast. The town is really suffering from economic woes, but the diner one block north serves up a nice lunch, Mexican or American. But the last time might be the last time. As usual, made reservations through Dayuse, which was always good before. This time, I didn't call to confirm the night before (because they always had the reservation and Dayuse always sends a confirmation email), but this time didn't think to call until we were 20 minutes away. At this time the desk person said ”we canceled all our Dayuse, we're fully booked.” That doesn't sound fair to me, they found out they could get more money for the room I reserved so they canceled my reservation without even telling me? I asked for a manager, it was Saturday morning, ”the manager won't be in until Monday, but they called everyone who had Dayuse reservations.” I didn't get a call, no email, and Dayuse provides the hotels with all this information. I have had hotels cancel through Dayuse before (then they text and email me), and I've had hotels cancel other types of reservations by text and email. I know it's possible, but that's not what they did. Ruined our weekend, and indeed the whole area was sold out (but I had reservations!). I was so mad, I didn't rush out to write up this review, instead I thought I would wait to 1) cool off and 2) see if I got an apology or even just an explanation. I did cool off and there was no attempt to contact me. I know they had all my contact information, they get that when Dayuse has a confirmed reservation. I NEVER want a comp stay, or even a discount. When a hotel screws up, and if it's an otherwise nice hotel like this one, the only thing they had to do to stay this negative review was to send me an unsolicited apology.

We were very satisfied with the accomidations provided for us when we stayed at this hotel. One of my family members has a physical disability and uses a wheelchair, so we were looking for a hotel with a handicap suite. This hotel had a fabulous one! There was a large roll-in shower and ample support bars on walls. Speaking of showers, the Shower had great water pressure. The beds were very comfortable and pillows and linens were fresh and fluffy. There was a relaxing heated pool on site as well as fitness center. In the morning, we were able to enjoy their Free Hot Breakfast. There was a wide variety of items on the Breakfast Buffet. Such as Fruit, turkey sausage, veggie omlet, biscuits and gravy, several cold cereals, yogurt, boiled eggs, bagels, muffins, cinnomin rolls, cold fruit juices, a pancake maker, oatmeal with toppings, and of course Coffee, Tea, and Hot Chocolate! They have a little area by the front desk where you can buy snacks 24 hours a day. For example, Chips and crackers, bottled beverages and candy. The staff was very attentive and friendly. Overall, we were impressed with how well maintained the hotel was. Very Clean!

Das Zimmer ist sehr gut. Die Lage ist bequem.

Staff was friendly and professional. Warm cookies on arrival. Room was spacious and clean with a decent view of the green lawn and shrubs/trees from the room window and the hall window. Bathroom had double sink and double shower (no tub, which was fine with us). Shelby Campbell’s restaurant was fantastic. We ate there for dinner and the included hotel breakfast. For dinner we sat at the sports bar and enjoyed whatever game was on with the bartenders and other guests. The bartenders created a very friendly atmosphere. Food was good—burgers and stepped-up comfort options made well. The included hotel breakfast was fantastic—not a buffet—you order off the menu, limited options but the usuals. I had the best veggie omelet ever. Thank you! Will stay again.

We had no issues with our stay. The view of the lake was spectacular, the area was conveniently located close to downtown, and there were some eateries within walking distance. Our room was clean and the breakfast was ok. The staff was friendly and accomodating. We would stay there again.