Finde Hotels in Solon

I will write a second review after my stay, but wanted to write a review right away (while I was thinking of it) about my experience with a Representative. I had an issue regarding my stay, and spoke with Sonya on the phone when I called to discuss it. She was kind, empathetic, caring, while still maintaining fantastic efficiency. She quickly did some research, and suggested several solutions. Again, I haven't even stayed yet, but she's making me feel so much better about my trip and the brand as a whole. I had a horrible booking experience with Traveluro, but Sonya was able to really help me feel a lot better. I appreciate her fantastic customer service.

Wir hatten einen 2-night Aufenthalt reserviert. Es war komfortabel und sehr sauber. Das Personal am Frontdesk war hilfreich und auf unsere Anfrage für einige Toiletten, die benötigt wurden. Das Frühstück war lecker und Candy, das Frühstückspersonal war aufmerksam und machte uns alle sehr zu Hause fühlen. Ein großer Wert für den Preis.

Although there are some tech issues with this place (resetting the room Chromecast would not get it to work and neither would the phone pairing/dishwasher is crazy loud/shower pressure adequate) the relaxed and comfortable atmosphere compensated sufficiently for this stay. Holly and the other staff make you feel like you're visiting with family (but not too close family) - like cousins - in a good way. So I felt welcome and the room and bed was comfortable, piling three of their marshmallow pillows enable me to get sufficient head support and the pool and gym are good enough for a short stay. Kitchen set-up is just enough to do the basics but has everything you need, the large fridge is great. The area set aside for dogs was well established and attended to, all the walks were regularly cleared of snow. As buffet breakfasts go I thought it was better than average at this point, with a small but well chosen selection that can cover all tastes and was not the usual dried out recycled buffet fare.

The clerk explained couldn't use hilton points in person. So very reluctantly she called hilton for me as I ask her to. Did it on her cell phone and she handed me her phone was made to feel very awkward. AT one pointed I apologized for her being inconvenienced to which she made no eye contact with me and mumbled under her breathe. Not to mention her appearance was a cross between punk rock star meets the age of over 60. No problem with the room except the carpet was worn very thin and you could see spots where drinks had been spilled and not shampooed clean. Also I ask for late check out 1:00. She wasn't very accommodating. But said she'd be there and remember my request. Needless to say house keeping knocked on our door at 11:00. Oh yeah, she did ask me if I wanted the water I was entitled to. When I told her it was my birthday she offered me a free candy bar. Upon check out the clerk still seemed annoyed I didn't get good vibes as far as customer service was concerned. Will choice a different hotel next time I go to MGM for a concert.

Wir kamen zum Bereich für eine Diplomparty. Von der Eincheckung mit Angela bis zu unserem Auscheck war großartig. Unsere Zimmer waren schön und sauber. Wir hatten nebenzimmer. Wenn es eine Beschwerde gab, wäre das Bett für mich zu stärken. Auch wegen des Wochenendes und der Menge der Menschen, die vielleicht Haushaltung hätten in den gemeinsamen Gebieten etwas mehr vorhanden sein können. Besonders die Aufzüge. Ich sah einen Gast fast schleifen und im Aufzug fallen, weil das Wasser vom Gast aus dem Schwimmen zurückkommt. Die Bar war nicht schlecht. Wir hatten Lebensmittel aus dem Hotel für unsere Veranstaltung gepflegt. Das Rindfleisch war zu sterben. Ausgezeichneter Geschmack. Das schöne ist, dass es einige Geschäfte und andere Restaurants in der Nähe gibt. Wenn in der Gegend sicherlich wieder bleiben wird.

Pros. Hotel hat eine gute Lage. Zimmer sind gut. Nice Lobby. Viele Parkplätze Cons. Offene Zensur Fox im TV. Keine zusätzlichen Service was so ewig. Wir haben nie eine Mädel oder Zimmerbetreuer einmal in einem 4-Nacht-Unterkunft gesehen. Das Zimmer war schön, die Outdoor-Keller hat schöne Geschäfte. Lobby ist groß. Parkplatz ist etwas außerhalb, aber ziemlich einfach und komfortabel

The hotel is clean overall, but the air is dirty, really dirty. Although my king suite has a large clearly visible stain in the middle of the floor near the section between the office desk and the bed; otherwise the room was a good price for the money. I just got out of the hospital today and the real problem I have with every Extended America Hotel from here to Florida that I recently stayed in ;(and 5 in the Cleveland area since May 2023) is that knowing that 41,000 deaths occur from Secondhand Smoke and Death Exposure to secondhand smoke each year; they do nothing about protecting non-smoking Extended Stay America paying customers being forced to walk through a floating sea of disgust and death to enter the building. Secondhand smoke kills 7,333 annually by lung cancer. Secondhand smoke causes 33,951 annual deaths from heart disease. If you stay at one of the Extended Stay America's that I have stayed in recently you will be forced to walk through cigarette smoke because smoking restrictions posted about where you can smoke and not smoke are not enforced. Everyone smokes at the front entrance to of the building because they don't give a damn about anyone but themselves, they are all selfish bastards and Extended Stay America does not make them care. Yes, I will probably leave, although I sought to stay here a month but it is hypocritical to complain and not take action. The complaint is my first action and if no changes occur, I will move out. If the State and Federal government's can go after the prescription drug companies, what about the Second Hand Smoke contributors? In 2021, the number of reported deaths involving prescription opioids totaled 16,706 and the Drug companies paid billions. The number of deaths from Second Hand Smoke was 41,000. Hotel's that do not enforce the no smoking policy should be looked at as a major source of contributing to Second Hand Smoke and former Hotel guests who develop Second Hand Smoke related complications should be able to recover damages.