Finde Hotels in Lyons

We had a PERFECT stay! Our room was spacious and the beds were comfortable. The water park was an absolute blast! Ideal for preschoolers and elementary-aged kids, with a great layout that made it easy to supervise. The waterpark staff were super attentive. We were able to grab a pizza and Icees from the Hungry Moose snack shop, and we enjoyed dinner at the new restaurant, Moose & Maple, two nights in a row. We also had fun creating a custom mix of Jelly Belly jelly beans from the gift shop, and our kids loved the arcade (which did get a bit pricey). All the staff were friendly and helpful, and the property appeared clean and well-maintained. We can’t wait to go back!

The stay at the hotel was good and I have no complaints there. However, after I checked out and left the hotel, I noticed the amount of my bills was different from that on my reservation email by about $26 more. It's not a big amount and I thought it was probably some honest mistake made by the hotel staff when I checked in because she had to change our room type due to the room type we reserved not being cleaned yet. So for the next two days, I tried to reach out to the hotel, left voice messages to the hotel manager twice, and got NO responses whatsoever. I then reached out to Marriott's customer service and filed a case there. After waiting for almost a month and talking to three different customer specialists (who were actually very helpful), the case was still NOT solved! At one point, the hotel told the specialist that they have refunded me , which was a lie. As of today which is about almost a month after my stay, I reached out to Marriott's customer service again and the specialist reached to the hotel. Guess what, the hotel told her it was just some temporary incidental hold on my credit card and I should wait longer for it to drop. Well, it has been a month and I really do not think incidental hold will hold up that long on my credit card!! At this point, I feel like the hotel just does not want to deal with this situation so they make up whatever reasons to keep me wait and wait till I am tired of following things up. SO...if you decide to stay in this hotel, please be careful with the bill when you check out while you are still there. Once you leave and if you catch a problem, good luck (:

Da der Flug um 2 Uhr in der Nacht zu spät zum Hotel kam, wurde die Nachricht vom Rezeptor überprüft, um das Zimmer im 2. Stock am tiefsten zu geben. Das Zimmer ist sauber und sauber und ein separates Badezimmer ist angemessen. Das Frühstück ist immer noch zufrieden, der Eindruck ist insgesamt gut.

Great experience. Very clean and comfortable. Only a sheet and bedspread so if you’re particular about blankets you might bring your own. Good size fridge. Television has tons of channels. Decor is outdated but we appreciated its charm. Burlington is a biggert town than we expected with some nice restaurants. We enjoyed our stay.

Frau Emmy war während meines Aufenthalts sehr hilfreich. Sie hat hervorragende Kundenservice und Professionalität. Sie stellte sicher, dass ich mit dem zufrieden bin, was ich je benötigt habe. Alles zusammen, ich liebe meinen Aufenthalt im Hotel, weil es sehr komfortabel und sauber ist!

Mein Partner und ich hatten die Gelegenheit, am Ende September 2022 in Cove zu bleiben. Das Hotel ist sehr groß und jedes Zimmer hat eine schöne und gemütliche Atmosphäre. Wir wurden von Maddy auf dem Frontdesk unterstützt, der nicht hilfreich war! Sie gab uns viele Restaurant- und Aktivitätsempfehlungen. Sie empfahl die Lake Geneva Bootstour, die erstaunlich war! Wir werden sicher zurückkommen!