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Dieses Hotel war sehr sauber, weil es ein neues Hotel ist. Die Ausstattung war schön. Schönes Bild im Fernsehen und viel Platz für Ihre Kleidung zu lagern. Allerdings war die Eincheckung schrecklich. Der Mann auf dem Büro war frustriert, uns einchecken zu lassen. Inmitten der Kontrolle meines Vaters und ich in unsere separaten Zimmer, beschloss er, in drei anderen zu prüfen. Mein Vater und ich sahen unglaublich aufeinander, dass er uns nach einer verrückten Reise dort vergessen würde. Ich hatte einen flachen Reifen und versuchte, irgendwo in der Nähe zu finden, um einen Reifen für mein Auto zu finden, war schwierig. Der Donut, der auf meinem Auto gelegt wurde, war auch flach. So, mein Dad und ich waren erschöpft, als wir zum Hotel kamen. Also, um diesen Mann in drei anderen Leuten zu prüfen, die sagen, wir haben seine Nerven, war so unachtsam. Ich konnte die Frustration nicht verstehen, als wir gerade da waren. Vielleicht braucht er einen Pause. Ich weiß nicht!!! 😔

Ich wohne in vielen Hotels...meist Marriott. Dieses Hotel erfüllt nicht den Marriott Standard. Wir prüften am späten Flug den ganzen Tag und fast verlassen und fanden irgendwo anders, aber beschlossen, weil wir so müde waren zu bleiben. Ich bat den Empfangsmann, uns ein ruhiges Zimmer zu geben, er sagte, er würde und es wäre ein hoher Stock. Das Zimmer war auf der 5er Etage (nicht hoch), direkt vor den Aufzügen. Sie hatten eine Familienversammlung und eine Konferenz statt und um 11 Uhr war es so laut! Das Zimmer war nie cool, und das Bett war schrecklich! Wie ich schon sagte, ich bleibe meist in Marriott und liebe die Matrix, aber das war nicht die normale Matrix von Marriott. Es schien auch, als wäre es aktualisiert worden, aber wer dieses Modell gemacht hat, hat schockierende Arbeit geleistet.

Abolsolute best staff in the hotel Business. I've been staying here for about a year and have had no issues. I love Joyce and Tasha, they always help me whether it be needing new sheets or even if I need a few extra hrs to get the money to pay for my room. With all the craziness in the world its nice to have compassionate caring people working at the front desk. The rooms are nice and clean. They don't allow drama and riff raff. All around great experience, which why I am so comfortable here.

- Ja, sehr bequem.

I wish i would have read reviews prior to booking/staying at this hotel. I chose this hotel because it was really close to the event that i was participating in. I will describe my experience however just to reiterate, my stay included extremely unclean conditions, drug dealers in the parking lot, *********** in the lobby and homeless sleeping in the hallways, no hot water, one towel, and stains on the carpet. This place should honestly be shut down. When i checked into the room, i immediately noticed that there were people loitering outside of the doors, smoking *********, and bothering people as they entered the doors, there was trash all over the parking lot and the general appearance of the hotel was not clean/safe. I continued to think as long as my room was clean/somewhat presentable, it would be ok. When i got to my room, i noticed that the carpet was very stained, one of the lights on the wall had exposed elements (didn't work) and the bathroom door did not have a knob/lock on it. The main door did not close easily either. However, I had been up all night and chose to stay a little while prior to my event. I proceeded to take a shower....the water was barely luke warm and there was only one towel. The shower curtain was too short and got water all over the floor. Still...not the worst. I left for my event and returned at 1 am. There were still lots of people loitering outside, harassing the guests. I went up to the 4th floor and was immediately approached by a homeless person asking for money. I did not feel safe. I had to give him money to be able to get to my room. When i went down the hall, there were two metal doors that led to my hall. My key would not unlock them, therefore i had to go back to the elevator where the homeless person was camped. He again approached me and proceeded to tell me how people were not safe in this hotel....but i would be ok bc i gave him money. I headed to the front desk (now 130 am) to ask about the deactivated key. When walking down the hall, there were lots of loud hollering coming from the rooms. One of the rooms specifically had the voice of a man that was preaching (screaming). I was honestly scared to be there. When i got to the front desk, there was a security officer seated behind the desk clerk however she never got up while i told them about the homeless man panhandling and sleeping in the hallway. During out conversation, a ********** walked through the lobby. Still they did not appear surprised. I had made a reservation for two nights, however advised that i would be leaving as soon as it was light outside and cancelled the second night. Overall, worst place that i have ever stayed. In reading other reviews, i noticed that reviews are responded to by hotel staff ”apologizing for not meeting expectations.” This reply in itself is a joke since reviews are repeated over and over and nothing changes. Please do not reply if this is all that is offered. I will not stay at this location or an