Finde Hotels in Patiala

They have fixed menu with very few item for the complementary breakfast, if you are charging so much might as well keep it open to all items available in the restaurant. They also don't provide room service unless you state it explicitly. That's it

We stayed here for a function although marriage function was in other hotel. A nice hotel with plenty space for parking in front. Rooms big with all amenities. No noise disturbance. Bathroom big with toiletries, hair dryer. Staff courteous friendly. Smooth check in.

Ok.

Where should i start the disappointing experience i had during one night stay 1-2 Oct 2023. Rooms 2207 and 2206: Utterly pathetic rooms, seepage on rooftop and water dripping from roof. Wall Clock not working and nor was the AC remote. The bathroom had no lights and the shower mounted on roof was throwing droplets of water. The telephone in room was not working!!! Room Service: Highly irresponsive and carefree… Asked for towels and glasses… left unattended for 40 mins, ultimately had to go to the reception to ask for it. Restaurant: The food is fine but the hypocrisy of the staff and reception guys spoil it. Was informed that orders will not be accepted beyond 1030pm and lights will be off by 1100 pm, but was amazed to see that orders were being accepted till 11:15pm openly as walk in customers were coming and We were forced to eat cold food as I entered around 1035pm. Despite staying we were treated as if we were there for free. The room cards were deactivated from back end at 1100am without any intimation to us and we were forced to stay out of our rooms for 20 mins as master key could not be arranged. For this pathetic property, the hotel staff had charged the complete room rent on arrival so that i could not escape this place after seeing the pathetic condition of rooms and rude staff. When asked if i could document this feedback in hotel records, i was rudely told that there is no system of taking customer feedback. The policies drafted MP Singh who resides in Canada are only at the disposal of staff who run a flop show at Mohan Continental and not long enough before this place goes out of business. HIGHLY NOT RECOMMENDED.. anyone can contact me for proofs of the claims made by me in this review !!

Location is approachable, next time wanna to stay there, staff behaviour also professional, all are doing well