Finde Hotels in Wellington

There is nothing to recommend about this hotel. New owners were completely out of their depth and couldn’t even cook eggs. Over priced supierier double room should have been £188 but we were charged £238 which is the price of their family room which we didn’t request. Price included breakfast. On the first day the breakfast was a joke. I ordered full English with scrambled eggs it took 90 minutes to arrive long after others recieved their breakfast. The fried eggs were obviously deep fried in a good depth of fat. They were burnt to a crisp around the edges. My wife’s fried egg arrived 60 minutes before by scrambled. The bacon was burnt on the underside and the toast overcooked. As a breakfast it was virtually inedible. The new owners were complaining that the kitchen was too small to cook breakfast. Our room was left unserved all day and when we returned no bed made no towels changed no new milk or coffee so not possible to make a coffee on the next morning. It was also not possible to have breakfast on the second day because the owners put a sign up saying no breakfast. This is the worst hotel we have ever stayed in and no apology from the owners for the lack of hospitality, over charging of room and no offer of a discount for the lack of breakfast. This was a disgrace. These new owners need to take some responsibility and offer me a refund given the over priced room and lack of breakfast on the second day and burnt breakfast on the first day. I paid £238 in stead of £188 and a refund of 50% would be appropriate given the dreadful service.

Wir blieben 1 Nacht, um eine lange Reise zu unterbrechen. Ausgezeichnete Lage direkt bei Taunton Deane Services. Einchecken war schnell und einfach, Zimmer war groß mit Doppelbett und Einzelbett für unser 9 Jahre alt. Es war sauber und warm perfekt für uns. Wir werden definitiv wieder verwenden

We stayed for two nights in room no.1. the hotel was easy to find but be careful of the traffic as you enter the narrow side entrance. The private car park is £5/night...I don't like having to pay when I am a guest but maybe it keeps prices down. Large cars beware of the exit...very tight and evidence of many scrapes. Speak to Reception who may have an alternative exit. But the welcome was warm and friendly, our room clean and bright with the usual facilities. The staff really did treat all the guests we saw in a friendly and cheerful manner. We had dinner and the food, service and wine were very good. Breakfast was also of a high standard. Situated close to the town centre the hotel is ideally placed and priced. We would definitely stay there again and have no hesitation in recommending it.

Aufgrund eines Kurzaufenthaltes in Taunton, haben wir uns für das Castle Hotel entschieden. Das Gartenzimmer war sehr geräumig und sauber, jedoch nicht mehr auf dem neuesten Stand. Dusche und WC sind veraltet. Das französische Bett hingegen war sehr bequem. Das Frühstücksbuffet deckt eigentlich alle Wünsche ab und auch das Abendessen war gut, wenn auch nichts Besonderes. Hervorzuheben ist die Freundlichkeit und die Hilfsbereitschaft des Personals. Da Taunton nicht mit vielen guten Hotels aufwarten kann, ist es empfehlenswert, im Castle abzusteigen, wenn man auf eine gewisse Gemütlichkeit Wert legt.

Mein Mann und ich besuchten letzte Nacht zum Abendessen, und hier ist mein nehmen: Mein Manns Starter von Salat mit Hühner und Bacon war sehr gut, aber meine Wahl von Brixham Krabbenkuchen war in Schwierigkeiten; ich hatte keinen Krabbengeschmack, was auch immer, und so fragte ich, wie viel Krabben Die Kellnerin versichert mir, dass sie den Koch fragen würde und die Antwort war, dass, da keine Lieferung von Krabben an diesem Tag angekommen war, dann war mein „Krabkuchen“ eigentlich ein einfacher Fischkuchen. Sie entfernte die Kosten von diesem aus meiner Rechnung. Ich hatte es sehr leid, dass sie einen bedeutenden Fehler gemacht hat, der von dem Koch gemacht wurde, der nicht mit ihr kommuniziert hatte und das Menü entweder durch Druck oder Arroganz ausgehen konnte. Die Haupt waren angenehm, aber unterwälzlich; mein Manns Pan gefrierte Kabeljau auf Saffronmaschen war nicht sehr lecker und mein Hühnerballot war nur wenig enttäuschend. Unser geteilter Pudding von Lemon Meringe Pie auf Raspberry Coulis war ziemlich gut. Die Kellnerin war sehr charmant und nicht ganz verteidigungsfähig in dieser schrecklichen Situation hinsichtlich des „kein Krabben“ Krabbenkuchens; ganz der Schuld des Kochs. Wir wurden nicht für den Fischkuchen belastet, aber als die Rechnung ankam, wurden wir für ein zusätzliches Glas Wein und eine Platte Muscheln belastet, von denen wir keine hatten Die arme Wächterin erklärte, dass jemand früher an unserem Tisch sitzt und ihre Rechnung hatte. Leider wurde unserem hinzugefügt. Dies wurde gelöst und wir fügten einen 10% Tipp nur, weil wir von der gemütlichen Wächterin beeindruckt und entschuldigt. Entschuldigung Koch, aber auch Wivey Kommunen können einen “kein Krabben “krabben Kuchen

Let me start off by stating that Meg and her team are fantastic. I stay here quite regularly for work. The staff are friendly and will go the extra mile to make your stay more welcoming . It has a kitchen where you can cater for yourself always clean and tidy The rooms are well cleaned by housekeeping she does an amazing job 100% worth the value for the money for me this is a 5* review wouldn't stay anywhere else when I come to Taunton

We made a last-minute booking and the hotel were so great in accommodating us. The reception was easy to find and we were greeted warmly by Erin. We had to make another booking the same night to accommodate another family-member and Erin was a great sport in giving us adjoining rooms and relocating us upstairs, including helping with all our suitcases and bags. The level of service here is akin only to what I've experienced in the Caribbean. A true care and warmth with a willingness to go above and beyond unasked. For this I give them an A+. The premise of community support and involvement is admirable and training up of youthful staff, grooming them in truly 5-star service standards is definitely welcomed! Other hotels would do to learn from them! In the morning of our departure, our things were whisked downstairs, again with a genuine joy in helping. We didn't get everyone's names, but our gratitude to Erin, Maisie, Alex and so many more who made difficult personal time for us into a comfortable, relaxing one. Loved the rotation of cookies daily and replenishment of assorted teas. My only advice would be for them to place non-skid bath mats in the shower trays and to install handrails, but otherwise, there is little to be faulted. We look forward to returning in the future!