Finde Hotels in South Lakeland

We had a wonderful stay at the Gilpin Hotel and Lake House. We had booked a junior suite which came with its own hot tub in a little garden area. Positives - The biggest plus of the Gilpin is its staff. After three nights it felt like we had made friends with so many of the people who worked there. Firstly there's Lorraine who welcomed us at the front desk. She was a pleasure to deal with and, upon raising an issue with her, she was diligent in arranging for those issues to be addressed with the relevant staff. Also, two of the waiting staff we wanted to specifically call out are Grace and Caroline- both of them struck the perfect balance of fun and friendly mixed with the formalities you would expect of a 5* hotel. And lastly, to the spa Olivia did a great job in all of the treatments we had. Other notable mentions: Charnice and Laura. - The decor feels luxurious and very relaxing. Very suitable for the festive season. - There are two restaurants, Source and Spice. My fiancé and I are quite fussy so we mainly ate at Spice but we really enjoyed the food there. - The hotel is situated in a beautiful part of the country. I won't put it as a negative but I would say the hotel is most suited to those that can drive. It doesn't have easy access to nearby towns or walk paths unless you can drive.  - After raising said issues earlier, the staff were very proactive in remedying the situation remediating the situation with us. It was nice because rather than wait for a complaint about anything in particular you can tell they just want to show goodwill proactively. A fantastic customer service experience in that regard.  Negatives - On the aforementioned issues, I will say the front of house staff such as Lorraine did a fantastic job of listening to our comments and delegating to the appropriate team for action. I will say however, the team responsible (cleaners) for addressing said concerns did not address the issue at hand in an adequate way on first attempt. I will note the front of house team could not have been more understanding and the issue was ultimately resolved. - Inconsistent table service at times, particularly in Spice, one of the mornings we had breakfast and in the lounge area. - Due to where the Source dining room and kitchen is in relation to the lounge, it could sometimes feel like you were interrupting the service staff when you had to walk through the service area. This is a fairly minor point but just worth mentioning. Overall - We would recommend people consider the Gilpin as a holiday destination, especially if you are looking to relax. We have enjoyed it as a festive getaway. We wouldn't describe it as seamless an experience as some other 5* hotels we have been in but there is an overall sense of warmth and friendliness which is not always the case in very formal establishments, and the staff have overall been the greatest pleasure to get to know.

Excellent staff and service. The room is good size , nw, fresh and clean. Breakfast is buffet style with nice view, one of the best I ever had.

Das Hotel war Gastgeber mit sehr freundlichem Personal aber Lage weise es war ziemlich weit von den Orten, die ich besuchen möchte, aber es war nahe dem Stadtzentrum mit vielen Hallenrestauranten wie Lake raj. Insgesamt war es ein angenehmer Aufenthalt!!!

Anyone that likes the flavour of wood and fire will be in heaven here. Everything is cooked over the grill or prepared in the smokehouse outside. Smoke being my favourite flavour - i was in heaven. The hotel was immaculate , bedrooms very clean and the bar / restaurant still in xmas decor. They brew their own ales so we went straight to the bar to get started on the beer. The menus are great , there`s so much to choose from. Unfortunately our first choices were sold out after the new year rush but that couldn`t be helped. What we chose was really tasty. Wine was very well priced and plenty to choose from in all price ranges. Service was slow but it was a few days into the new year and staff were thin on the ground due to xmas working rotas.....understood. Main question ”would we return” ? - Absolutely , its a nice place to escape , the prices are good , the food extremely comforting and apparently the smoked afternoon savoury teas are to die for. Plus i must get a tour of the smokehouse next visit. Thanks to all.

Von der Ankunft wurden wir uns besonders und begrüßt. Wir hatten Getränke im Loungebereich und Veranda mit spektakulären Aussichten. Das Personal war alle kleidlich geklebt, und ich habe den Eindruck, dass sie alle dort arbeiten mögen. Ich hatte für den Geburtstag meiner Frau gebucht und auch im Henrock Restaurant im Hotel ein Tisch gebucht. Das Essen war erstaunlich, lecker und perfekt präsentiert und serviert. Jeder leckere Kurs war die führende bis zu dem erstaunlichsten Dessert, den ich je gegessen habe, und es war ein rhubarbbasiertes Dessert, das unter normalen Umständen ein Widerspruch ist, wenn Desserts normalerweise betreffen, Dies war jedoch eine Explosion von leckeren Geschmacks- und Texturen. Würde dieses Hotel und Restaurant sehr empfehlen und wir beide hoffen, früher als später zurückzukehren.

Sagte, dass es ein Schwimmbad gibt, aber es gab kein Schwimmbad. Der Service an der Rezeption ist nicht gut, ich habe das Gefühl, dass ich mich nicht um Sie kümmere, und es ist unhöflich und unvernünftig, ein Kind zu zwingen, ein Zustellbett für 35 Fett pro Nacht zu verlangen. Die Zimmerbegleiter waren großartig und die Kellner im Restaurant waren sehr nett.

Der Vermieter und die Frau sind sehr freundlich und enthusiastisch. Sie halfen uns, ein Auto zu buchen und empfahlen Reiserouten. Die Zimmer sind sauber und hygienisch, die Toilettenartikel sind gehoben und das Frühstück ist reichlich. Es ist nicht weit von der Stadt entfernt, aber es ist sehr schön und ruhig, und Sie können am See entlang spazieren und den Blick auf den See genießen. Es ist eine schöne Erfahrung. Sehr zu empfehlen!