Finde Hotels in Faversham

We have just returned from a 3-night stay at Judd’s Folly and would like to say that we thoroughly enjoyed it. Our cottage was lovely, very clean and in beautiful surroundings. All the staff were very friendly and very helpful. The food was great and overall it was excellent value for money. Thank you for helping us to have a relaxing, enjoyable stay.

I booked one night here for my partner's birthday, which I booked through Secret Escapes. The check-in was easy, and we also got a welcome drink on arrival. We had a lovely time at the fire pit restaurant and a lovely breakfast at the Cowgirl. Still, there were a few things that needed improvement, particularly communication and customer service. Our booking faces us a £35 voucher each to redeem in the restaurant. When this was mentioned to the what seemed restaurant manager she loved at us both confused, anyway we ended up paying the full bill over £130. Upon our check out we explained this the reception staff who advised us to email the hotel manager, one week went by …no response. I copied in the restaurant, 2nd week… no response. Finally I copied in the general reception team … by the 3rd week with no response. Due to my working hours I have tried calling on two different occasions with no answer. I am extremely disappointed by the level of service I have received from this establishment What lengths does it take to spoke to someone about this matter? As a paying customer I value customer service and this place lacks it, I won’t be returning.

Made an overnight stay as a single person having pre-booked directly with the hotel. When booking, I set out several preferences for the type of room I wanted and my thanks to Linda and Martine on reception for sorting this all out for me quite perfectly. In addition, I was hosting a dinner party with several guests in the Brasserie that evening and they helped with all the arrangements for that. I stayed in a standard double room (room 8) which was comfortable and perfectly clean, with everything you’d expect from this class of hotel. The room was quiet and on the first floor overlooking gardens. Dinner with my friends that evening was a success with good food and service. Overall everything went very well. Finally, I have to mention that I rather stupidly left a shirt in the wardrobe in my room after leaving the hotel but, again, this time after speaking with Beth on reception at the hotel, she arranged for this to be posted back to me the same day. The staff at this hotel are really great.

Located next to the motorway, it wasn't convenient for walking to Canterbury, but it had a large parking lot (three pounds per night extra, managed by third party so be sure to register at checkin). The hotel itself was nice - clean, large, comfortable modern, rooms, the staff very friendly and helpful. The breakfast was fantastic with all of the cooked options, cereals and breads, yogurts, etc. Overall - meets the standard of Holiday Inn Express !