Finde Hotels in Avize

AVOID Don't stay in this hotel if: you like your room dark, your beds not creaky, but most of all if you would like your hotel to take responsibility for other guests being able to enter your room during the night. Around 2:30 PM we were woken up by another (drunk) guest in our room, who was accompanied by a group of friends outside. My wife was terrified. Safe to say we did not sleep much after that. The next day we took this up with the reception, where security footage showed that the door opened by itself in the early hours of the night. The door had been closed properly and locked. The hotel proceeded to do their very best to put the blame for this occurrence on us and on the guest entering our room in the middle of the night, even when it turned out the door-closing mechanism was faulty as it was not screwed onto the door. The hotel manager even tried to downplay the fact that the door-closing mechanism was faulty to us. Then, the email address they provided to us to escalate our complaint bounced (yes, we double-checked the spelling). As a result, we've lost all trust in this hotel, and we'd not be surprised if they try to blame us again for the door opening by itself due to a faulty door-closing mechanism in the middle of the night in a response below. At least none of our things were taken and my wife wasn't alone in the room. It could have been much worse than a few lost hours of sleep. We will never stay in any Vacancéole property ever again. We'd recommend you to do the same.

Das Zimmer ist sauber mit relativer Komfort, das Frühstück ist sehr gut. Andererseits gibt es eine wunderbare Vielfalt in der Kunden.

This was our second visit to the hotel in six months. The hotel is in a good location to visit Epernay and the champagne houses. Good free parking. Very friendly and professional staff. Extensive choice at breakfast and comfortable rooms. The rooms have recently had a refresh, we had a ground floor room with a small outdoor seating area which was a useful addition. We would recommend if you are visiting the area.

L’hôtel est sympas, la chambre est confortable et spacieuse avec tous le nécessaire. Le petit déjeuner est super et la personne qui s’en occuper est d’une douceur rare ! Le restaurant terre de craie est vraiment bien également et le personnel de salle est très compétant. Seul bémol et ce pourquoi j’enlève une étoile : dosettes de lait périmées sur le plateau de courtoisie Nous l’avons signaler au réceptionniste qui l’a pris en compte et qui nous a ramener des dosettes encore une fois périmées.. Heureusement nous n’avons pas consommer les dosettes périmées car l’aspect du lait nous semblait fromager 😂