Finde Hotels in el-Alamein

Ich hatte einen großen Aufenthalt, aber enttäuscht, als ich mich fühlte, gerissen... Ich schreibe nie eine Bewertung, aber ich fühlte mich, dass ich einen Kommentar machen musste... Ich habe das Hotel versehentlich für 1 Person nicht 2 reserviert. Das Hotel sagt die zusätzliche Gebühr war 1500 Ägypten Pfund, aber wenn Sie 2 Personen online buchen und über diese Website, es ist die Hälfte dieser Kosten..... die Entschuldigung der Front Desk Mitarbeiter verwendet war, dass wir die Betten zu trennen. Für ein 5-Sterne-Hotel war das nicht ein beeindruckender Kommentar. Dieses Hotel, das zuvor aus dem St Regis Hotel kam, hat meinen wiederholten Kauf verloren. Das war mehr das Hauptthema. Jetzt hat er mir auch versehentlich 1500 USD Abs geschuldet, dann musste er diesen Betrag zurückzahlen - Sie würden wirklich aus diesem Fehler allein denken, der Front Desk-Betreuer hätte Initiative verwendet, um zu sagen, ich werde die Gebühr verringern.

L’hôtel est juste magnifique. L’emplacement est stratégique. Les facilités sont au top. À la réception, le meilleur est M. oussama Selim, il est serviable et généreux. Il nous a assuré notre réservation même avant notre arrivée. Un grand merci à monsieur Faramawy the room division and all the stuff Amira Essa et Abdallah Mohamed. Best hotel ever, and definitely coming back soon 👍 all love from Morocco 🇲🇦

- the room was perfect it was on the view of the lagoon and it was amazing but the Ac was noisy and the staff of the house keeping was so friendly - beach was perfect with the animation team but there is not enough privacy space between the seats. - everything was available in the resort with cafes restaurants activtites you dont need to get outside

The rooms are acceptable but they have some problems such as the lack of facilities in the rooms and the blackout of the curtains is not good. Some light coming in from the curtains may cause you discomfort when sleeping. There's no WiFI in all rooms (I have never seen it in any hotel before). It wasn't a problem for me but it may be a big problem for some people. There was a problem in the bathroom of my room when I arrived but it was solved. The private beach of the hotel is very good and all the rooms are close to the beach and the view is good and this is the best thing in the hotel. The staff's who were working in reception were very good and friendly(only on reception), but there was some delay in responding to requests. There is also another negative aspect of the hotel and that it is very far away and there are no services near it such as pharmacies,restaurants or a supermarket , If you wanna go out, you need to order a car a long time before you leave due to the distance of the place and the security of the area. The security of the place is very bad with Uber or taxi drivers. The waiting period may reach more than an hour for the to make the drive enter there's no reason and i don't know why they making the cars waiting all this time (this is the worst thing in the hotel), caused me a lot of delay. It's very easy for the hotel to put a small bus or a golf car to service the guests and take them outside the hotel area or make it easy to access Uber and taxis It will be a good hotel for a short stay vacation, but not for a long stay. It needs some some attention and care, simple things but important and it come be a great hotel , such as but Wi-Fi in the rooms and they need to have a golf car very simple stuff but important