Finde Hotels in Ilhabela

This was my first time in Ilahbela and this beachfront hotel was the best choice in my opinion! I spent the first couple of days travelling solo and this hotel was perfectly situated within safe walking distance to the Old Town, many restaurants, pharmacy, bars and just steps from the beach (literally right outside the door). Check-in was smooth and the evening front desk gentleman with blonde hair (I wish I got his name to send thanks) was very helpful. I was grateful that he spoke English, which made my check-in process easier. He also provided good info on where to eat and local island information (like there is no Uber in Ilhabela, just taxis). I booked the VIP suite which faces the beach. I recommend these suites for the view and the rooms are less noisier than the others from the echos of other guests speaking and doors closing. Breakfast buffet had a good selection of items and the pool and hot tub were awesome to use! This hotel is one of the older hotels on the island but with that said, it has been renovated to make your stay comfortable. I just knocked off a star due to some bathroom issues in my suite upon checking in and the bar in the pool area was closed the entire weeks duration of my stay. Was told it does open, just not the specific day I asked, but it was still closed the days after. It would have been nice to enjoy a drink by the pool with such an breathtaking view of the sunset overlooking the beach. All in all, it was a great stay!

Sehr gut gelegenes Hotel, in der Nähe des historischen Zentrums, aber ruhig. Auch wenn Sie in einem Standardzimmer geblieben sind, war es sehr komfortabel. Alle sehr erfahrenen und leistungsfähigen Mitarbeiter. Sehr guter Pool. Restaurant mit leckeren Gerichten. Durch die direkte Buchung mit dem Hotel, wir , bieten die halbe Pension Option, die nur sehr wert ist. Kleiner Punkt für Verbesserung': Es sollte eine Dusche in der Nähe des Parkplatzes geben.

For the amount of money they charge. the service must be top notch. My family and I felt that they were not a customer-oriented hotel. Small things turned into big headaches. * WIFI did not work on my bedroom when I called the front desk to complain, they told me that I should work from the lobby and that the internet was poor in my room. * We were in Ilhabela for a wedding party and 9AM (on a SUNDAY) on the day after the wedding, we were woken up by the staff for room service. They placed us on the farthest room in the complex in the middle of a construction zone. We were disturbed my the sound of a drill one morning as well due to the construction. * All remote controls did not have batteries. We had to physically go to the lobby and request batteries. Staff had a bowl with a bunch of used batteries and I had to ”fish” for the ”good” batteries. Staff was not friendly. * They pull a scam to charge R$5 reais per 1 beach towel. The hotel should just increase the daily rate by R$5 and make sure that you threat your customer with more than 1 towel per guest per day. We go there to relax and not worry about such ”small” things. We had a boat tour and when we can back, after a all day event, we could not get a fresh towel to enjoy the pool for the rest of the day. Staff was very rude, inflexible, and gave my family a huge headache charging USD $4 for 4 towels. At the end, I fought very hard and fees were voided. For someone on vacation, this is totally not necessary. * Breakfast buffet was nothing much different than an average hotel. Again, for the price, I would expect much more.