Eleni Hotel

For a 3* hotel we didnt expect the great hospitality we had. From the bar manager Nick to the entertainment manager Alex. All the team make sure you have the best time! We stayed for 12 nights and i wish we were still there!! They make you feel so welcome its like your part of the family!! Ezster, the hungarian girl that looks after the kids to martha? From the aqua gym. Alex the Fire star and bingo legend! On our last day, we left very late. Nick and his team were very busy but took some time out to give us a bar team group hug to say goodbye! Love the eleni team!! Holiday we will always remember!! Thank you

Just got home from a lovely 2 weeks at the Eleni holiday Village came later this time for my 60th birthday cannot fault the staff Soulla at the pool bar got a small cake for me very emotional then in the evening I had a beautiful cake made for me, a big thank you to all the staff pool bar,restaurant, cleaners, Ionela in reception and to Stavros the manager we look forward to seeing you all again soon 😀

We went to cyprus to attend a wedding at another hotel but it was out of our budget so booked this. Good price for all inclusive and the photos looked decent. The food was quite good, edible, standard all inclusive grub. Drinks were poor, no prosecco included. The Blue lagoon was a staple when staying because the rest were very average. The breakfast was also quite good, but don't ask for any special dietry requirements such as Gluten free bread, you will be served a rock after s bit of a grumble. The staff made us feel as though we were an inconvenience at best. One guy on reception did whatever he could to help us out, but the rest were quite rude. Apparently we werent allowed to rent pool towels before 3pm, which seems bizarre to me, so we had to use our room towels. Location is good for the beachfront walk and the bus into paphos and other attractions was easy to get and very frequent. Our room - we arrived at 11pm, the entertainment was ridiculously loud - louder than Ive ever experienced before and we heard it in our room. Thankfully it stopped about 10 minutes later, but we were really worried it was going to go on later. We paid for a 1 bed apartment but was given a studio. Our shower didnt work and the head was broken, there were no amenities in the room ie. Tes and coffee. We complained about this and we eventually got moved rooms the next day. The next room was nicer. It was a one bedroom, had 2 wardrobes, a fridge and some sofas. No amenities, but a couple of sandwiches and a bottle in a plastic bag in the fridge. Unsure if this was for us or previous occupants left it. No tea and coffee. There was stains on the couches and lampshades, no big light in the bathroom - only a very dull shaving light, so we had to pee and shower in almost darkness. Not ideal. The air con wasnt properly plumbed in so our first day in there we had a leak, this was promptly fixed and had no kore issues with it. There was lots of ants everywhere, but tbh they didnt really bother us too much, only if we dropped some crumbs. They mainly stayed on our balcony. We were promised ant powder and it never arrived. The soa was closed down and I had to attend the spa at another hotel and the gym had very little in it. The indoor swimming pool was closed down as they had taken all the tiles off the bottom and I assume getting ready to retile - but we were there for a week - I have no idea how long its been in that state. All in all, we did manage to enjoy our stay and I very much enjoyed the hotel entertainment for the nights we were there, but this isnt a 4 star hotel. If you know youre on a budget and thats all you need then it will do just fine, but we thought we were getting a bit more than that. The hotel itself needs a complete reno and a decent lick of paint. Its old and run down - possibly was nice at one point. Love holidays refused to change us to another hotel no matter how much we asked them. This was disappointing as we even offered to pay extra.