Maple Tree Hotels

I happened to stay in Maple Tree Vadapalani, for a family function. The rooms are very basic and over rated. The lift is horrible, its too small and shaky. They didnt provide towels, soap, etc. The pillows and bed spreads were not clean. The most horrible experience was using the washroom. The flush unit completely comes out even if you touch it. Water clogging problem was also there. The tap was not working to change from shower. When called for support, a plumber was sent who spoiled the floor with his dirty shoes entering into the bathroom, and even for courtesy sake, he didn't clean it. Overall, I wont suggest to book this property.

For the first time, I have had bad experience with a hotel despite of good ratings on trip advisor. I am still surprised that tripadvisor ratings are 5/5 where as google ratings are at 4.1 After closer look I found that this place has function/party hall which is good but for stay this place is not recommended at all. Here is my detailed experience. I booked the room for 2 days. We were allocated a room and just walking into the hotel corridor/lift, I started to feel the place is unhygenic but hoping room would be better. Rooms are old, dirty with lots of marks, bedsheets had marks, bathroom has pegion poop and wings and so on ( pls see attached pics). For the first time I had to call cleartrip ( through which I booked the hotel) and complain. They changed the room and even the new room is similar just without pegion stuff. Dont get fooled by the pictures here as they are not at all close to reality. Food was decent in restaurant but restaurant area is not clean as well. Not at all recommneded for families. Lot of hospitals near by and the crowd that checks in is usually looking for cheaper option to stay around. Only sensible person in staff was Sandhya at reception desk. Other than that staff looks at you as why are you complaining about pegion stuff as if its normal. We got two beds ( for 3 people) and the single bed you can feel the spings when sitting and it physically hurts ( same case in both rooms we stayed). We couldn't wait to get out of this hotel as early as possible.

I stayed in maple tree hotel for 5 days for training in chennai.the hotel was very nice and restaurant food was very good and hygiene.they give lot ah complementary for us.we enjoyed the five days.i lke maple tree

I was came to maple tree hotel for 3 days stayed.i was wonderful stay there.because all kind of things near only so that easy for me.here rooms are very clean and neat fornt office staff are treat like friends.good staff and we'll trained

I booked 8 rooms for my son marriage. Near vadapalani murugan temple my son marriage.after marriage i arranged breakfast hear for 80 people. Food very tasty. And hygienic.hear all staff coordinate very well.thank you

I had a excellent stay at maple tree hotels in Chennai for my business purpose, rooms are cleaned and we'll maintained, Ambience was so good, staffs are so polite and helpful, located in good place and easy to access anywhere in Chennai..