Central Studios Gloucester Road by Roomsbooked

マジで最悪。 まず、無人のホテルなのでホテルに入るときにピンナンバーが必要です。電話して聞くと、女性にe-mailｱﾄﾞﾚｽを聞かれ、伝えると2分以内に詳細を送ると言われましたが、返信が来ませんでした。もう一度電話すると男性が出て、電話でピンナンバーを教えてもらうことができました。 その後、FREE Wi-Fiがあるということで使おうとしましたが、使えません。もう一度連絡すると女性がまた出て、問題を確認して5分後にかけ直すと言われましたが15分経っても電話が来なかったのでかけ直しました。男性が出て、状況をもう一度説明すると、明日の朝修理するとのこと。それはおかしい、じゃぁ半分でも良いから返金してというと、それはできないと。嘘つきじゃないかと伝えれば私達は嘘つきじゃないと。 電話を切ってから冷静に考えると男性は私が話しているとき聞くことに徹するなど、クレーム対応に慣れている様子でした。某マップでの口コミも低評価でかなり電話でのクレーム対応をしているのではと思います。私もそちらでの口コミを確認せず予約したのはいけませんでしたが、二度と泊まりたいとは思えない場所です。 部屋は湿気臭く、ベッドマットは柔らかく寝にくい。 キッチンはコンロがないだけで、スーパーで買ったものを食べるには良かったです。 また、6月中旬に来ましたが、とても寒かったです。空調設備はないのでもし泊まるのであれば服装など気をつけてください。 その他設備は、トイレ、シャワーは共有しかありません（ホテル概要にもありますが） タオルはありますが、その他アメニティ、ルームウェア等はないので準備が必要です。

Not a hotel , it's an umanned hostel. People smoking in doorway as we arrived which makes a joke of any alleged security. Showers are shared with other guests and toilet in same area/room. So if previous guest is messy ypu habe to clean up . No cleaning materiale at site to use , phoning a hotel 2 miles away to ask questions about safety only to be told other guests,are not complaining

Unfortunately probably the worst hotel in Cheltenham…….. Zero rating Not worth 1 star Read other reviews and you will get the idea. Dirty Worn out Badly managed That just about sums it all up, complaining does not help or resolve anything 😧

Tatty worn out no star accommodation. Tried to get refund but was told not possible . Read the reviews this place is a dump. Worn out carpets down to the tatty buildings . Noisey neighbours in adjoins rooms . Shared toilet and shower with other guests in other rooms

Appalling room, damp, dirty, foam for a mattress. Smell of mould. Noisy, creepy. Broken toilet seat, mouldy towel hanging on rail. Constantly dripping tap. DO NOT STAY Avoid at all cost. Reality is nothing like what is advertised . Flea bites too

Just dont even book here. They double booked me even though I'd called in advance to double check. The guy on the phone called me a liar saying that I had a cancellation notice. I hadn't. I travel a lot for work, and this is the worst experience I've had with accommodation.

Not only was it dirty, dated and uncomfortable, we had to share a bathroom with several other lodgers and my 7-year old son had to witness a horrendous domestic incident between two other lodgers. Not suitable for children. The owners still charged me after we had no other choice but to leave following the incident, to find alternative accommodation for the evening. The price for one evening is not justified - shocking!

I needed somewhere to sleep for one night after a liquid reunion with an old friend. No frills needed. Cheap and cheerful would do. At £52 this fitted the ‘cheap’ requirement but the previous reviews were generally poor so I didn’t have great expectations regarding the ‘cheerful’ part! I was wrong. The accommodation is housed in two buildings, of which I was placed in the one at the rear of the car park (which can accommodate up to 8 cars) behind the main house on the Gloucester Road, and to gain access I needed to obtain entry codes for both the main door and the room key locker. One phone call to Roomsbooked, who handle all of the bookings for Central Studios, I had the numbers on my mobile phone and was in. What a pleasant and unexpected surprise. It was a small, neat and clean room with a single bed, wardrobe, fridge, microwave, Freeview TV, hairdryer, kettle, sink and tea/coffee making equipment. I’d had reservations about the shared toilet but need not have worried as there were two of them, well equipped containing both a toilet, hand basin and shower, so the likelihood of possible embarrassing encounters never arose. MOST IMPORTANT – if using the toilets MAKE SURE YOU TAKE YOUR ROOM KEY WITH YOU, as the door to your room might close behind you and without the key you are unable to get back in!! Although there is a railway line right behind the property is seems to be very lightly used and caused no disturbance to a reasonable night’s sleep. I have noticed that the latest review shown here was in August last year so perhaps the proprietor has taken note of the comments and has had some work done since then. Overall I think that, for the price, I received good value for money.