Super 8 by Wyndham Chariton

I booked a jacuzzi suite for my son and his new bride to stay at the night of their wedding after the tornado wiped out the cabins at Red Haw. When I went to get their room keys before the wedding, I found out that their room had been given to someone else, so we had to get them a lesser room. That was the first mess up, the second was the clerk banging on the counter with her fists while cussing the computer and her coworkers and thirdly, she dropped the name of the person she says asked for upgrade and took the room. The person happened to be in the wedding party and relatives of the bride. When I chatted with them later, they said they were offered the upgrade even though the clerk that helped them knew the room was booked. Exposing the name of a current patron of a hotel is also NOT OKAY! Will not stay again! Unacceptable all around!