Fairfield Inn & Suites Houston Channelview

The parking lot is gated, the hallways smell like pee, people are sleeping in the lobby and breakfast was just some toast and bagels. The room smelled musty and the bathroom paint was chipped and in need of some serious updating. I will not be staying here again. Normally I have great experiences with Fairfield’s, this does not meet the normal standard.

I found bed buds at 8pm. We talked to the front desk they didn't care. If we left they would give us our money for the day. But with everyone In hotels due to being displayced due to the weather a few weeks ago. We would have never found a place at now 10pm. We went and bought bed bug spray. We will never stay here again.

I had a blast everything wented great. The guy who checked me in was very professional with his work.The room was nice and set up real well. The only problem I had was the tv was a little outdated but, I made it work to my advantage to make myself comfortable. Other than that everything else was nice. I also enjoy the Breakfast everything was cook well and it fill me I thank you!! Looking forward to my next stay and maybe I will bring something to enjoy what I experience. Thank you for the comfort!!

Absolutely not a tourist destination. Surrounding area is terrible. Comfortable room in a decent hotel. The daytime desk clerk could not have been more friendly, helpful, and professional. He always stood near the front desk, answered the phone on the first ring, and treated every guest like a big spender. The evening desk clerk was the polar opposite. She spent her entire shift sitting in the restaurant area with construction worker guests who were drinking beer. After trying to call the front desk several times, I walked down and realized why no one was answering the phone. The desk clerk was nowhere near the desk. Parking appeared to be secure when the gates were closed. Nice heated swimming pool and very minimalist workout room. The surrounding area is absolutely awful. I would not recommend anyone walking in a great distance from this hotel. I walked from the hotel to a Burger King, approximately 10 minute walk. You're passing under a freeway overpass which is stuffed with homeless encampments. The area is ugly and smells of chemical. There is absolutely no reason to stay at those hotel unless you're doing business nearby.

Best hotel I ever stayed. Friendly staff and profesional. Will come back for sure. Room are clean and confortable. I have been here many times and they are on top of their game. Try and experience the warm hospitality they have.

Crystal and the entire staff are always so very friendly and accommodating. Rooms are always very clean and comfortable. I’ve stayed here multiple times in the last few months and each stay was very pleasant.

Front Desk lied about so many things. I don’t even know where to start. From a $250 “deposit” being charged, to them billing the wrong card and lying saying they couldn’t change it. Hallway smelled dank, had to move rooms due to AC continuing to stop working. Front desk lied to Marriott saying they didn’t move us rooms. I will never stay here again and no longer use Marriott. I had family drive 15 hours to see about my mom on life support. They made an already stressful time even worse!

Nice stay. Clean and comfortable room. The parking area is gated and locked, which I appreciated. Only issue was the toilet needed a replacement part in the back to stop from making noise and constant running of the water. I informed staff so they could work on that. It can be a bit noisy if you have an outside room b/c it's by the interstate but other than that, no complaints. It's not far from the downtown area in morning commute traffic too (about 25-30 mins). I would recommend to others and would stay again.