Comfort Suites

Stayed here for three weeks for business. The front desk staff are all very nice. Unfortunately, that’s the only thing positive about this place. The property is not maintained well. The clothes washer is broken, and only one ice machine works. The elevator is always dirty. There are cobwebs in the ceiling of the lobby and in our room. The carpets are stained and beyond filthy. We rarely received maid service, and when we did nothing was actually cleaned (toilet, desk top, carpet all still dirty). In short, whoever owns this hotel has decided that it’s not worth the investment to spend the money to keep it clean and well maintained. I suggest you pass this place by.

Daniel is the best. He's always courteous, smiling and Happy. The rates here are great and the rooms are clean and comfortable 👌 🙌 😌. We love this place. Thanks 😊 🫂 🙏 😊 love loves, also the continental breakfast is better than we've ever had before.

Choice Platinum member. Travelled with 2 young kids over Thanksgiving . Room was not very clean. To make matters worse went for breakfast around 8:15 am. There was absolutely no breakfast and front desk rudely said they could do nothing about it. When asked for a refund did not offer one either. Overall Choice brand is going down. Am going to try for a couple of more times then switch to Marriott or Hyatt

The pillows looked dingy, they really weren’t even decent sized pillows. The shower doesn’t spray at full blast, the water pressure was weak. The microwave was dirty, the room smelled like mildew, the sheets need to be replaced. The bed pad was worn out. The remote didn’t even have the back cover on it, they used tape to cover the batteries. The gyms treadmill doesn’t work properly.

This property was despicable! The area is really sketchy and although the parking lot was fenced, the gate was never closed. Nobody was at the front desk but did have a bell with a note to ring twice for service. Front desk attendant wasn’t friendly and didn’t communicate much. She did however tell the party in front of us that the elevator was out of order but didn’t mention it to us. We were on the 3rd floor. The market place was completely empty and no vending in any of the floors. The stairwell and and hall was FILTHY!!! The carpet in our room was stained as well. The white shower needed bleached and scrubbed. It was very nasty looking. I would stay away from this hotel if possible.

The lobby, hallway and stairs are hot. Elevator wasn't working no rooms on 1st floor. No coffee pot in room. Floors in hallway and stairs are nasty. The room looked ok at first glance, then I found wet spots in carpet flooring. Soft spots in flooring. Hair on comforter. Bathroom tub had hair from users before me. Also 2 washcloths were hanging on curtain rod from previous tenant. Ice machineson 1st floor out of order also so you have to walk up 3 flights for ice. My neighbor is blaring music and it's 8:30 pm. I'm here for work. So I wonder how well this will play out. Very disappointing!! July 31, 2023

Hotel Stay from May 27th-June 2nd Room types; 1- King, suite with kitchenette, handicapped 2- 2 queen suite rooms After meeting with the owner and actual manager of the hotel, I struggled with writing this review because, for the most part, the staff was very friendly and understanding of the MANY issues the hotel had. But I feel like if issues are not spoken about, they will never be fixed. This review will be long and detailed. Firstly CALL THE HOTEL ABOUT YOUR RESERVATION! I booked online through the hotel's website and the hotel had different prices/ confirmations. We had a hard time insuring the reservations were in place. When I first called I spoke to the manager of the hotel who was super attentive and ensured everything was taken care of. The next time I called was 4 days before our week-long stay and the staff member I got on the phone was very rushed and seemed to be very overwhelmed to the point I had to tell them I felt they were pushing me off the phone and were not listening to my issues. After MANY calls and texts back and forth the reservation was confirmed. I thanked her for her help, and I was reminded that I should mention her by name in my 5-star review of the hotel...I will not be mentioning her name... The host website was not syncing to the hotel ( Not their problem but the host hotel's website.) Unfortunately, I wish I could say it went uphill but there were a lot of issues. The first hostess who checked us in was very frazzled and seemed over her head, the 2nd one (whom I will name later) Was trying to do her job but it seemed the other was trying to handle everything on their own. Jumping in front of the 2nd hostess constantly. The hotel was FULLY booked for this day. We checked in at 3:10. My family went upstairs I followed but realized one of the keys for the 2nd queen room did not work so I sent them in and went back downstairs. I waited for 15 min before I saw the main hostess again, but this time instead of assisting me, I was pulled into a conversation about how the other hostess was rude to her, and how she was no longer going to help her with customers and I quote " She called me sis, I am not her sis, I am her BOSS. I am not helping her. She can help you with your key. I am leaving. " Then she left me at the counter and walked to the elevators. This was SUPER unprofessional and I was honestly surprised. The 2nd hostess returned and was very quick to help me. I FINALLY got into my room and started to unpack my family of five. While sitting on the floor I realized our room had not been vacuumed and there was trash on the floor. I pulled the beds to check. Thankfully they were clean. The bathroom tub was full of small hairs ( *****). our sofa looked like it had been covered in body fluids..( I covered it with multiple sheets.)( room 306) I was already on edge but at this point, I was so done. But had already heard the first hostess tell people they were fully booked. While walking down to the desk ag

This hotel is quite a gem! We enjoyed the getaway as this property is very clean and quiet. Penelope and Kenneth were very accommodating! We look forward to our return. I recommend this hotel for an enjoyable stay.

Staff was friendly and checked in promptly. Rooms were large and clean with a separate sitting area. The parking lot is gated. Price is excellent for everything you get at this hotel. Definitely will be back!