Langham Place Changsha

Appreciation to Ms Sarai CHANG 張思逸 We family of 4 stayed there for 2 nights as first part of the X’mas trip to Changsha. Trip.com package was so amusing that, apart from breakfast, the stay included 2 complimentary tickets to Happy Snow Park 歡樂雪域, 5 mins walk from the hotel. While we were puzzled and felt helpless at the hotel front desk about the inability to redeem the free tickets due to the fact that we did not possess China Identity Card (which were needed to redeem and activate the tickets), we were lucky to have Sarai’s patience and effectiveness in coordinating with the Snow Park to sort things out smoothly. She was so caring and responsible that she kept following us up via WeChat to ensure things went alright. I would say the great hospitality from her made a very good first impression of not only Langham Place Hotel, but also Changsha overall. We had a great time at the Snow Park and an enjoyable stay, it could not be without her assistance. Thanks again Sarai and Langham Place!

设施：room is big and bed is comfortable but winter cannot set air con. temp inside the room ; very hot 卫生：clean 环境：very close to the snow park, walking distance 2 mins; and they have buggy to send to the ocean park 服务：front office service very good, they offer tickets purchase tips; buggy service to the park etc

Very friendly hotel staff! location is very close to the surrounding amusement parks and the subway station.

Nice hotel, high quality facilities, all very clean and staff was super friendly. The only drawback was the room temperature because even though it was november, sun was very strong and room was very hot inside (27º) and the aircon was not working, we ask for it and they did not switch it on because they said it was november and yet, the room was too hot to enjoy our stay. I hope they can improve such point. Thank you.

Nice to stay for go water park and film town side of it . Very kids friendly. Not far park and lake. Breakfast god for foreigners. Room big and clean.

very good