Hotel Leonardo

我們提前十天就訂了這個酒店的豪華房，到店後服務員給了我們一間在四層沒有電梯的房間，窗户很小，開始拿鑰匙的時候我們不知道，還搬着兩個沉重的行李爬到四樓，也沒有服務人員幫忙抬，到四樓才發現是間閣樓房，兩個小窗户特別小，跟我們訂的房間圖片完全不一樣，回去一樓跟服務員反映，她説那間閣樓房就是豪華房，我們拒絕入住，她又説都訂滿了，沒有其他房間，態度非常不好，於是我們堅決要求他們按照圖片上的房間給我們，在與他們憤怒地爭執了十幾分鍾後他們終於給我們的提供了一間本來就應該是我們預訂的房間。希望大家住店一定要多加註意防範這種情況！

A terrific hotel in most respects: it’s a charming, atmospheric historic building; my room was spacious and pretty, with antique decoration; good buffet breakfast in the building next door. Parking worked well - I was able to bring the car to the hotel to unload; the car park is an easy 10-minute walk away. And of course the hotel’s in a fantastic position, right in the centre of this most lovely town. Česky Krumlov is basically pedestrianised in its entirety, meaning traffic noise isn’t an issue. The one problem is nearby church bells - which go throughout the night. It was impossible, unless you accepted being woken regularly, to leave the windows open for fresh air - which meant the room got uncomfortably warm, even in November. Ear plugs made no difference. So sadly I wouldn’t go back unless the issue is fixed, and this issue reduces what would have been a rating if a ‘5’ to a ‘3’. Hotels in Česky Krumlov are of course not the only ones to have this problem. But surely they could club together and ask the church or churches not to ring their bells between, say, 11pm and 7am? This has happened in other places in Europe that previously had this issue. I’ll look forward to news that the problem’s been fixed and returning to the Leonardo.

If you want a truly unique experience, this hotel is perfect. Located in the heart of Cesky Krumlov, it is in a VERY old building with lots of history and charm. If you don't mind going up the circular staircase to your room (there is no lift) then perhaps you will be charmed as we were. The room was clean and comfortable (no air conditioning), and adequate for our 2 night stay. The breakfast was not as good as our other accommodations in CZ. The location could not have been more perfect.