Best Western Central City

Not a bad hotel, just not impressive for it being a good bit more expensive than surrounding options. Our room had a musty/mildew smell that was slightly noticeable when we walked in and the air felt humid which made the sheets feel damp. It was stronger in the morning and flared my allergies all the next day. The breakfast options and service were really good, I just wish the room had been. It was not the quality that my husband and I had come to expect from Best Western.

Rooms were clean, staff was friendly but ill-informed with emergency protocal. Check the dates on the food items of breakfast.

We were on a driving trip, and stayed in room 203 a few nights. It has two very comfortable queen beds and comfy pillows. We loved that there were real blankets on the beds, not those duvets that are often too warm and are an all-or-nothing option when trying to sleep. All the nice amenities you expect of a well-run BW property (we are fans of the brand, and members of the loyalty club): fridge, microwave, coffee/tea maker, iron/board, big work desk and ergo chair, good sitting chair, good bedside lights for reading. 3-drawer chest to stash your stuff. Nice sitting chair. Excellent housekeeping. The bathroom has a combination tub/shower. Nice vanity with room to spread out your stuff. Good towels, Nice toiletries: shampoo, conditioner, shower gel, body lotion. Complimentary wifi and HVAC work well. Very good breakfast of hot and cold items, including a rotating menu of cheese omelettes and other egg items, sausage, biscuits & gravy, make-your-own waffle, etc. Cereals and breads. In a perfect world, there would be at least one cereal available that is not sweetened (even the Cheerios were "lightly sweetened.") Extra credit for the real half-and-half for coffee. Friendly, helpful staff throughout. So why not five dots? Really annoying: the TV system needs to be redone or replaced. Even when we first checked in, the staff had to show us how to reboot the system by diddling with something in the back of the screen. You had to do this EVERY time you turned on the TV. A paper guide to channels would also have been nice, rather than scrolling through the many channels to find your favorites. To their credit, there were a lot of channels. The bath tub/shower needs a grab bar. A hook on the wall in the bathroom for your robe or clothes would be nice. Two mornings they forgot to replace the coffee setups. The pool looked nice but was closed for some reason. We didn't want to use it, but I'm sure there might have been families who book this as an amenity for the kids. So - these issues are relatively minor (except the TV thing) and could be easily fixed. It's worth giving this place a try for a very comfortable room otherwise, good breakfast, and not far from the highway. A few good restaurants are not too far away.

I stayed for 2 nights and it was a great stay. I didn't use any of the amenities and I didn't eat their breakfast but the room was clean and comfortable. The staff was polite and cheerful. I would stay there again.

Was sad I couldn't give this hotel 0 stars. This was by far the worst hotel I've ever stayed at. My hotel bed was covered in dirt and I was attacked by bugs. The hotel was extremely unprofessional and did not even refund me for my stay. DO NOT STAY HERE! Terrible/very dirty hotel.

This is the second time we've stayed here. Both times were effortless and pleasant. Cynthia is a gem and made sure we were aware of the things to do and see. The rooms were comfy, quiet and clean. Central city is a fun little town especially if you're a John Prine and Everly Brothers fan!

Need to upgrade the mattress! If the jetted tub doesn’t work, don’t advertise it. Better yet get them out of the rooms! With a regular bathtub in the bathroom there is no need for these jetted tubs in the room.

We stay yearly for a family reunion weekend. Room was standing open and smelled awful when we arrived. Treated horribly by staff and actually threatened. We had a minor key issue that could have been handled way different than it was. I will never come back to this establishment there are other hotels for our family to support.

I highly recommend Best Western in Central City, KY. It had everything we needed, rooms were spacious and clean and offers breakfast. The only complaint was that the pool was closed. When it's 100 degrees outside, most would enjoy a nice swim. The convenience of having restaurants right there such as Huddle House was nice. Pizza, chicken, burgers and Mexican were also in walking distance. Highly recommended for Beaver Dam concert goers.