Gastnutzer
23. Oktober 2023
Our recent stay was just okay. The room was sufficient and as described, but the cleanliness of the room was less than desirable. We were in room 209 and the shower off the bedroom on the right side had black mold all over the curtain, and behind the toilet on the floor. Additionally, the hideabed has a broken bar that essentially eliminated all the support for the lower 40% of the bed. On Saturday morning, after checking in on Friday - I reported the bed situation to the individual at the front desk and that it was broken and I simply got “okay”. Not an apology, not a we will send someone up, etc. We returned to our room later on Saturday after the day in Iowa City - and it was the same old broken bed. On Sunday morning as we checked out, my wife approached the counter and the lady behind the counter stood there, scrolling through her phone. Not a thank you for staying, anything.
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