Hampton Inn & Suites Casper

Hotel experience was average without any outstanding issues both good or bad. Customer service was uninspiring. Only real issue (albeit not a huge issue) was that I booked the AARP rate that advertises a 2 pm checkout (when available). I was told that the hotel categorically does not grant 2 pm late checkouts though the Hilton website advertises it.

I love these hotels! Everytime I stay at Hampton Inn no matter the city i always have such a wonderful experience! The staff was kind and friendly at check in and created me with a bottled water. Out room was large and clean and the shower was spacious and clean and loaded with fresh towels and quality soaps and shampoo and conditioner. The fitness center had all the necessary free weights and cable machines for me to get a complete work out and afterwards I soaked my muscles in a whirlpool thing the had that was warm and relaxing. Awesome. The free breakfast was loaded with options- eggs, omelets, oatmeal, bagels, cereal waffles, muffins, mall kinds of yummy fresh stuff. The hotel is also conveniently located next to a highway and just a minute from all the shopping a traveler needs. I love these hotels and this one was no exception, I will definitely stay here again.

Johanna at Front Desk was amazing. We had late check in and she had everything ready for us. Clean rooms, friendly staff and decent breakfast. Nice lit parking lot for added security. And right of interstate. Hotel looks new. King room was very large.

I go back and forth between the Hampton and the Garden Inn, but I do tend to default to the Hampton. The service is always spot on--I was traveling for my birthday and unbeknownst to me my partner had called ahead to let them know. There were some fun surprises in the room. I've 3 more stays booked here in July--if you haven't seen the The Spuds (Casper College League Baseball) it's right across the street and always a fun time. The only downside to this location, right now, is the construction which makes walking into downtown for drinks and dinner longer and less scenic--there is usually a river path not far from the hotel.

Newer hotel. Friendly staff and very clean. The only down side, which I think most hotels have are the pillows. They flatten down to nothing and provide no support. Breakfast was complimentary and very good. The selections changed each morning.

My sons headphone beats were stolen out of our room by housekeeping/staff member. Left message for GM to call me back, and a message for front manager and no one returned my call. Called the hotel several times and could never talk to GM.

Didn't know about any special rates. It was late and think a woke up someone. Room where cold but warmed up quickly. We left early so wasn't advised if a breakfast was available. Didn't see a newspaper. If I wasn't so tired I would have paid attention to detail.

Many years ago, I swore off Hampton Inns because so many things were substandard or broken. But in late 2022 I had no choice but a Hampton ... and marveled at the night-to-day improvement. So when I needed a hotel in Casper last week, I enthusiastically went with Hampton and was rewarded with a more-than-pleasant stay. Decor was surprising, seeming to be a 1970s retro look. The king bed was a "California King," meaning 84 inches in both length and width--such that my wife went unbothered by my nighttime leg jumps. The bathroom was large. And everything top to bottom was clean clean clean. Staff were welcoming, pleasant, and inquired if all was right with our experience. Yes, in fact, ALL was right!

Unexpected stay due to weather on the way to Yellowstone. Who would have expected snow in early October. Wife and I found a warm inviting place to bed down and sit out the weather. Only drawback for me is no coca cola , Pepsi only.