Francisco Grande Hotel and Golf Resort

Super disappointed in this hotel. Not only is it extremely outdated, I don't know how they can classify it as a resort. First, the rooms are so completely outdated and our room did not have A/C. It was mid 70's when we were there. They did have a portable A/C or fan in the room but when we would come in at noon or later it was super muggy and hot even with the portable A/C running all day. Made for a miserable sleep. Never stayed in a hotel room that was that hot or muggy. House keeping came at 8:30am the first day and since we were still in the room we asked them to come back in an hour or two and they said ok. By 11:30 they still hadn't come and so we called the front desk to let them know they haven't shown up. Got back later in the afternoon and room was still not cleaned. Called front desk again only to find out that housekeeping leaves at 2pm so room could no longer be cleaned. During a shower on our 2nd day the water stopped working. Come to find out it was a water main break in the area. Weird because the toilet worked just fine but we couldn't turn on the shower or the sink. I took video because that has never happened during a stay. My son couldn't take a shower that day before his tournament. Housekeeping came and cleaned our room after there was no running water. I guess they just do a wipe down since there was no water. When he finished the tournament I went to front desk to let them know we would be leaving and staying at another hotel. They accommodated this but said they cannot offer anything else for the previous night/that day that we went without water. For $300 a night that seems a little unfair. The quality of the hotel is so old and rundown and I will never stay there again. We ended up going 25 mins away to stay at the Harrah's Ak Chin and had a lovely room and stay. The golf course itself is pretty run down too. Was just hoping for something nicer considering it said Resort. Don't get your hopes up.

We had lunch in the Cafe only. Loved that it was dedicated to John Wayne who we are a fan of. The food was and service was good. The food was all nicely prepared and we were told it is all fresh and made on site. I had a black bean burger and it was yummy, large portions and I was able to order the side of my choice. My husbands fish and chips was very good. The fish seemed nice portions of fresh cod. It did not seem that busy yet our food took a while. Fortunately we were in no hurry and the environment was fun and friendly.