Mercure Melbourne Caroline Springs

10/10 would stay again! Clean, comfortable, modern, many amenities such as pool, spa, gym, function rooms, restaurant, cafe. Free parking on site, great size rooms, some with balconies and lake views. Excellent value for money, beautiful hotel!

Dated. Needs a refurbishment. Older rooms. Old style tv without internet

Work stay have been using this for my Melbourne work accommodation always friendly and helpful staff Rooms always clean and fresh

Location is very good Night club and ****** machine and in front off markete All is good

一切都還好的！本來可以給高分，但是午夜12點打來房間3個騷擾電話！！！不是前台也不是酒店電話！ midnight got 3 times harassing phone calls!!!

酒店位置不錯，交通便利，整體硬件還可以，因為是商務出差，衹是晚上睡覺，白天不呆在酒店。整體還值得推薦

房間舊了，服務一般，地點好

Superb high quality, hotel room, facilities and dining at the WestWaters Mercure hotel complex. It is a one stop shop for leisure or business travellers needing comfortable and quality accommodation in the area with a tonnes of optionality and shopping nearby. Only approx 25 min from Melbourne airport or about 45 min from the cbd the hotel has so much to offer including gym, pool, spa and laundry facilities, live music on weekends, conference facilities, and all day cafe and snacks with the most exciting family friendly bistro dining at night from 5pm all with a magnificent lakeside vista. Amazing, welcoming and professional staff the the most welcoming Mr Abram, the very nice Ms Tammy on reception to the Superchefs Mr Patrick, Michael and Ian in the kitchen, Isabelle, Joseph, Gayan and Amira on the floor looking after all the demanding guests with ease and professionalism. Free parking, pokies on site and local shopping close by. Thank you for everything team Mercure CS!

this hotel has such a lovely ambience. it has a picturesque setting right beside the lake in Caroline Springs. It has a small shopping centre in easy walking distance to it.The rooms are beautiful and peaceful and well eqiuped. the westwaters cafe serves a lovely a la carte breakfast. the westwaters restuarant serves delish lunches and dinners will plenty of choices. the staff are all very helpful and pleasant .