Gastnutzer
19. April 2023
I have never been compelled to write a review as strongly as I am right now. I consider it my civic duty to warn everyone about this absolute horror show of a hotel, the Nightmarish Inn. The experience from start to finish was nothing short of a disaster. If you value your sanity and health, stay far, far away. You are better off staying in Monaco which is just a stone throw away with much better professional holiday experience. First off, checking in was an ordeal in itself. The front desk staff seemed entirely clueless and untrained. Not only did the check in woman not speak any English, she asked another guest to translate the whole check in process, exposing our personal information and room details to a group of strangers. It took an excruciating 2 hours to get our keys, while the employees kept arguing with each other over who was assigned to what room. The lobby reeked of mold, old cigarette smoke, and despair. When we finally arrived at our room, it was like stepping into a crime scene. It is badly maintained and the furniture looked like it had been salvaged from a garbage dump, complete with broken legs and suspiciously sticky surfaces. The bed had hairs and was clearly not cleaned well enough, if one can assume the bedding had been changed from a previous guest. A true misfortune this establishment in even advertised on *********** and we were utterly disappointed with the experience. The images used to advertise the accommodation were completely false and misleading. This is an apartment complex with many different owners and only some rooms are advertised as accommodation. The premises were dirty, dingy, hilly, unpaved paths, poorly maintained with dark back dingly lit corners, and not fit for human habitation. To make matters worse, the reception staff and owner were incredibly rude, unhelpful and displayed overtly ****** behavior towards myself and other guests. The accommodation and its owner are known in the area, albeit not in a positive light. It is a place known for and used as a location for drug-fueled parties (see media articles about it by Marie Cardona for example), which resulted in a constant stream of unsavory characters coming in and out of the building. This made me feel incredibly unsafe and uncomfortable, and I was genuinely concerned for my well-being during the few hours we spent communicating with ***********, prompting us to contact the agency and complain as we did not want to stay there and instead left for Monaco. To add insult to injury, the owner of the establishment promised us a refund for our stay, but we have yet to receive it although we have it on tape. The owner is a dishonest and cheating individual who clearly has no regard for the comfort or safety of her guests. After an 18 hour flight, what we needed was rest. She even verbatim told us “I do not care about how tired you are” yada yada yada. She also is not capable of feedback and will threaten her clients, but we weren’t impressed, in
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