SARA RIVIERA Costa Plana

This is by far the worst apartment I ever was in. Dirty, ugly, outdated completely ... If you earn so much money by renting apartment it's not so difficult to invest in it at least at the beginning of each season and rebuild it, paint it, buy new covers, sheets, pillows, beds, kitchen things ... Painting was falling of the ceiling in the kitchen ... in the f...ing kitchen where you are supposed to make food occasionally. There is only view which can get plus and NOTHING ELSE

The service staff is warm, thoughtful and patient. Let us have a good stay experience. Very good location, lucky to have a sea view room. Convenient parking. The room is clean and tidy, suitable for family travel.

My partner and I travelled to Sara Riviera Costa Plana for a romantic stay in the south of France. However, it turned into the experience from hell! When we paid and checked into our room what we were presented was not as advertised. The room was dirty with sweat stained sun loungers, cigarette butts, balls of human hair, dirty mops, cracks in the wall, dirty out of date kitchen and unclean furniture. We immediately told the receptionist who was then in contact with the owner (Sara). After a lot of deliberation between ourselves and the receptionist/owner we were offered another room but this was not available for another 24 hours. We did not feel comfortable staying even one night and checked out as we had no other option. We feel Sara never and her establishment is a complete con. Do not let the pictures fool you. The pool area is also not as advertised. It has an old bar area which is closed down but with piles of old sun beds and litter on full view. The toilet area also was disgusting with no toilet seat. It looked and smelt like it hadn't been cleaned in months. Sara offered no refund, no resolution and is a complete cowboy 'business owner'. For over £2500 stay, this was diabolical. DO NOT STAY HERE, EVER!

I feel compelled to write a review after seeing the negative ones which I really don’t understand as we had a lovely stay, lovely apartment and were met with lovely, friendly staff. Upon arrival it does look a bit like an under building car park and I can imagine if you were on your own or arriving in the dark, could seem a bit daunting, but don’t let that put you off. Take your time to read and follow the instructions. We arrived mid day and opted for an early check in. The girl who greeted us in the office/reception was lovely, friendly and helpful. After explaining how things worked we were given our key and directions to our apartment. The complex is a lot bigger than we imagined. Our apartment was small (we knew that) but lovely. Spotlessly clean and with the most amazing view from the balcony. Beds were super comfy and we got great sleeps for the two nights we were here. The infinity pool and area is so peaceful and relaxing with plenty sun beds. We didn’t get much use of it as were out lots but when we did use it, it was lovely and again with amazing views. The location is up high and the area pretty quiet. If you don’t have a car like us then be prepared to hike or taxi/uber. The views make this worth it though. Couple small things that would make a stay even better would be a few more kitchen utensils, crockery, mugs, glasses etc. and possibly a vending machine with water, basics for when no staff are around. There are fridges with basics at reception but these are locked and due to the location it’s not easy to nip to a supermarket unless you have a car. We noticed the supermarkets also both closed around 8/9pm. It really is a sleepy little place but perfect for a relaxing break and we would def return.

I recently made a reservation to stay at Sara Riviera on July 14-16 for three people. We found the accommodation on ***********, read the reviews and checked their Instagram. It appeared to be a clean, beautiful place to stay for our two nights in the French Riviera before heading to London. We had an early flight into Nice the morning of July 14 and arrived to the "hotel" early in the morning with the hope of dropping our bags to hit the beach, as check-in isn't until 4pm. When we arrived, we pulled up to a dark parking garage around 9:30 AM. We waited in our cab for about 10 minutes to be let in. Once the gate opened, the parking garage was very dirty and smelled like mold. A woman appeared and began shouting at us in French. We aren't fluent so our cab driver had to translate for us, she was telling us we were too early. She called the owner (Sara) on her phone and she told us that we could leave our bags but it would cost 10 euro an hour until 4pm. We agreed to leave our bags, so the woman took us to the "lobby." We took what should have been a staff elevator, that smelled like old cigarettes and was blocked by garbage bins, to the first floor. The "lobby" was a small area under a set of stairs that had filthy furniture, was covered in amazon boxes and fans. We were told to wait there. After about 20 mins we were greeted by a receptionist who spoke English. She told us that we would be able to drop our things into a room in about 30 mins. However, by this point, we were already getting concerned. We asked her if we could walk around and she agreed. We walked to the pool area where the pool was a murky green color and the chairs were so filthy that they appeared to be brown instead of their intended cream. The elevator was tarnished, there was trash lying around, all windows were covered in so much dirt that you couldn't see through them and paint was chipping on almost every surface. After walking around, my travel companions and I were appalled and pretty concerned. But determined we would look at the room before fully panicking. We went back to the lobby and waited for a room to become available. We stood to the side because we were uncomfortable with sitting on the furniture. After being there for close to 90 mins, we were given keys to a room and given instructions on how to get there. It took us a while to find the room because this location is a proper apartment complex and NOT a destination for travelers i.e. a hotel. There are no signs to guide you on where to go. Once in the room we were hit with an overwhelming stench of sour body odor. After looking around, we noticed that instead of clean sheets they use blankets that were dingy, the shelves were unfinished and falling apart, the bathroom was full of hair and dirty and you couldn't even see the view outside because the window was so dirty. It looked more like a jail cell than a hotel room. We made the decision at that point that we could not sleep there and headed back to the

Do not be fooled by the filters on their pictures.. This place is the ultimate catfish and was nothing like we expected. My encounter only lasted a short couple of hours upon arriving and began with an unaccommodating woman yelling at me and my travel companions in French (even our cab driver was hesitant to leave us behind in the dark gated garage filled with trash bins and laundry hampers). By the time my travelers and I were upstairs in the "lobby" which is really an old converted apartment with turf grass and half opened amazon boxes we knew we'd need to find other accommodations. Once we met the actual receptionist she was kind enough to let us review the room we'd be staying in which was sadly riddled with half painted walls, twin size bunk beds in a room the size of harry potter's bedroom and a poorly upholstered couch. Safe to say, we quickly found another hotel about 20 minutes away but were saddened by the initial disappointment of this hotel and that the staff refused to give us a refund. Do you research before booking here!

I have never been compelled to write a review as strongly as I am right now. I consider it my civic duty to warn everyone about this absolute horror show of a hotel, the Nightmarish Inn. The experience from start to finish was nothing short of a disaster. If you value your sanity and health, stay far, far away. You are better off staying in Monaco which is just a stone throw away with much better professional holiday experience. First off, checking in was an ordeal in itself. The front desk staff seemed entirely clueless and untrained. Not only did the check in woman not speak any English, she asked another guest to translate the whole check in process, exposing our personal information and room details to a group of strangers. It took an excruciating 2 hours to get our keys, while the employees kept arguing with each other over who was assigned to what room. The lobby reeked of mold, old cigarette smoke, and despair. When we finally arrived at our room, it was like stepping into a crime scene. It is badly maintained and the furniture looked like it had been salvaged from a garbage dump, complete with broken legs and suspiciously sticky surfaces. The bed had hairs and was clearly not cleaned well enough, if one can assume the bedding had been changed from a previous guest. A true misfortune this establishment in even advertised on *********** and we were utterly disappointed with the experience. The images used to advertise the accommodation were completely false and misleading. This is an apartment complex with many different owners and only some rooms are advertised as accommodation. The premises were dirty, dingy, hilly, unpaved paths, poorly maintained with dark back dingly lit corners, and not fit for human habitation. To make matters worse, the reception staff and owner were incredibly rude, unhelpful and displayed overtly ****** behavior towards myself and other guests. The accommodation and its owner are known in the area, albeit not in a positive light. It is a place known for and used as a location for drug-fueled parties (see media articles about it by Marie Cardona for example), which resulted in a constant stream of unsavory characters coming in and out of the building. This made me feel incredibly unsafe and uncomfortable, and I was genuinely concerned for my well-being during the few hours we spent communicating with ***********, prompting us to contact the agency and complain as we did not want to stay there and instead left for Monaco. To add insult to injury, the owner of the establishment promised us a refund for our stay, but we have yet to receive it although we have it on tape. The owner is a dishonest and cheating individual who clearly has no regard for the comfort or safety of her guests. After an 18 hour flight, what we needed was rest. She even verbatim told us “I do not care about how tired you are” yada yada yada. She also is not capable of feedback and will threaten her clients, but we weren’t impressed, in