Hotel Roca Mar

Hat meine Erwartungen übertroffen. Besser als erwartet. Jedem zu empfehlen!

Fab hotel Breakfast was lovely Great room, large balcony with a sea view 50% off drinks between 5-6pm at the hotel bar Lots of mixed entertainment Some great restaurants and bars close by, all reasonably priced. No fighting for sunbeds at anytime

We stayed for 5 nights, All inclusive, at the Rocamar Lido resort. Room: Our room was lovely - sea view and very big. The walls are quite thin, so we could hear the people above us, who had children running up and down at times. Staff: The majority of the staff were very welcoming and polite to us throughout our stay- Susanna at the bar was lovely. Food: Breakfast was lovely and a good selection- but it can get very busy. Lunch and dinner options were very hit and miss. As we were all inclusive, we expected to have a wider selection each day. Unfortunately, most days the hotel offered the same foods in different variations. The food at the Lee Hamilton steak house at the hotel was lovely and we went their twice - this is half price of staying all inclusive. We found it strange that we were stopped from playing play card games at the bar area- we have never heard of this before. Hotel: The location is perfect and you can go for some lovely walks around Canico. There are some places to eat nearby, so would recommend to go B&B and try local cuisine. The hotel offer a shuttle bus to Funchal but only at 9.30am and return at 5.00pm, so we ended up getting a taxi - which are quite expensive.

will never go back food was not great but what spoilt for us and our friends was the bar rules for us british and better rules for everyone else and no we are not party animals at aged 65 but we were not allowed to order a drink at bar while watching everyone else do this you can not play a innocent game of cards with children as you may be ******** i tried an experiment and joined some german holiday makers one night for a drink and they were able to order drinks right up to closing time even a drink for me and they could not understand why myself wife and two british friend could only order a drink up to 30 minutes before closing time unless it was in a plastic container and we went to our rooms with said drinks

We were so looking forward to this holiday…and we were so disappointed. If you want a quiet hotel and area with nothing to do or walk to ..then this is the place for you.! The only place within walking distance was a spa shop and a couple of other shops and cafes. The accommodation we stayed is very tired although clean. We hadn’t realised that we would have to pay for room safe and were even charged for the day when we left at 10.00am. The shuttle bus is €7.50…leaves at 9.30 and returns at 5.00. We were not told we had to book this. We were not given a card for beach towels, and again if you want them cleaned…another charge. The WORST EXPERIENCE however was on the Wednesday evening when Sergio the bar manager stormed over to us shouting in front of guest and staff, because he said we hadn’t paid for drinks…which we had. Drinks at the bar have to be charged to your room or you pay on a card. No cash. Also if you have a drink in happy hour, you have to finish it before you go to eat as you are not allowed to take it with you into the dining room, you are not allowed to eat in the bar area..although there is no signage to say this. The dress code is simply not observed or enforced…don’t bother to dress up, as most guests are in shorts, t shirts, vests and flip flops. If you want a parasol for some shade, they’re only about 15 on the terrace areas,,,we found out the rest are locked away. There are no parasols around the outdoor pool at all.. The setting is beautiful..but lots of steps to access the sunbathing areas…looks great until you have to climb the 50+ steps back up to get to toilet or get a drink. We had to involve the hotel manager Dina, after the episode in the bar and she was very apologetic…but as a senior member of your team Sergio needs to know that we are guests in the hotel.

The people here are just soooo friendly. My room was upgraded and was lush it looks a bit tired in places but cannot fault the staff and helpfulness and reasonable bar prices. Breakfast amazing choice incredible. Definitely recommend. A bit quiet and the area was hilly but buses good to Funchal and walkable to Canico centro.