Solymar Condos

Das Personal ist ein arroganter *****, ein dicker Arsch, der einem widerstrebend das Frühstück in Rechnung stellt, die Aufteilung der Zimmer bedeutet fast, dass man einem einen Stadtplan geben muss, damit man sich nicht verlaufen kann, im Zimmer bekommt man nur ein Handtuch, das Badezimmer ist einer der verkorksten, die ich je gesehen habe, und der gemeinste und respektloseste Mensch, den man sich vorstellen kann, in diesem Hotel zu übernachten. schrecklich, ich werde nicht wiederkommen.

Sehr komfortabel und sauber, in der Nähe des Flughafens, guter Service

Ich kann nur sagen, dass das Preis-/Leistungsverhältnis gut ist.

Sehr gut

Please Do Not Go Here!! Awful place 😔 Do not waste your money on this rundown property! You cannot really call this a hotel! Some rooms are private owned & let out! Terrible unhelpful staff’ It Has Not been maintained in many years’ Many slopes/stairs to negotiate with suitcases in the heat was v unpleasant with no help’ front desk just terrible! Many unhappy holiday makers 😟 expense drinks’ The only semi positive was the nice beach in certain areas!! ) I believe the food was terrible too’ but we never hung around to see! We left within 16 hrs of arriving! Many nicer places to stay locally in the area! Absolutely Nothing nice to say about this place I’m afraid’ just take note of the reviews!!’ We felt v fortunate to have been able to leave & be refunded!!

No real problem with the accommodation, it was comfortable and air conditioned, but I'd avoid the Marlin Beach Bar if I was you. For sheer convenience - as we were in a bit of a rush with our taxi on the way, and so finger food was easiest - I ordered a snack of french fries and chicken nuggets, which miraculously appeared seconds later. It was stone cold, obviously cooked earlier and not kept to a safe temperature. I don't often eat chicken nuggets or french fries, though have done on a few occasions, but if they were all to taste and feel like cold carboard, I wouldn't again. And if chicken nuggets are unidentifiable as containing chicken and not some thin layer of tasteless mushy substance surrounded by much thicker breadcrumb coating, the same applies. We both left our food in disgust and told the people serving it what we thought. No other customers were around to hear our complaint, strangely, as this was around 30 minutes after noon. I wonder why!

If I could give 0 starts, I would. 2 weeks here, and on day 2 I was searching for other hotels, unfortunately due to Christmas and New Year, nothing available. Positives…. Weather was 25 to 30 c all 2 weeks, with 1 day of cloud/rain (hotel not responsible for weather). Beach was great, (again, not hotel) hotel beach beds 0900 to 1700 only, and some shade available. Pool was ok, but for 4 days of the 14 it wasn’t cleaned, so not good on those days. Also very cold water. Kids pool equipment good. Cleaners outside… I will admit the outside areas/common areas were very well cleaned by the cleaning staff. Of all the staff, they were mostly happy, polite and hard working… indoor cleaners/room… non existent/rude/not helpful. Negatives…. Room. No towels on day 1. Room very shabby, curtains off runners, safe broken, cockroaches and centipedes under wall/skirting. Tile floor in shower, missing tiles. Mould in bathroom, 1 out of 3 bulbs in bathroom out. Panels loose (protecting pipework behind walls). Pillows rock hard. No facilities for tea/coffee/water etc. Staff. Only 2 ever smiled (one in bar and 1 in food area.) Very unhelpful, grumpy, no customer service. Unwilling to help. Make own rules (see bar service later). They don’t like All Inc customers, and will do anything to ignore them. Food. If you like Mexican food, it was ok, but the food was always put out on cold ban Marie’s, so every single meal was lukewarm at best, with only 1 option for non Mexican food available (some days 0 options). We did try the food, but with an 8 year old, it was hard to get something he would eat. Cold pasta was his staple for the 14 days with melon for breakfast. There was a lunch option at the beach bar, but the server was the worst person available, making it clear she didn’t want to serve anyone on an All inclusive deal, concentrating on the paying customers. It was either a burger, hotdog, nuggets and chips, however only 2 or 3 days was everything available, some days no chips, or only hot dogs. We ended up spending a fortune on cabs and food away from the hotel. Chicken was available at every meal, (even breakfast) and that seemed to be the only meat they knew about, with a few days of pulled pork. Everything was cold. Also nothing available outside of opening hours, so 0700 - 1100, 1300 to 1700, 1800 to 2300 was meal times, but nothing else available outside these times. Bars…. All Inc from 1000 to 1800 at pool bar. 1100 to 2300 at Beach bar. This was only times drinks were available. Staff at pool bar on numerous occasions refused to serve All Inc customers until after 1100. I had to go to reception on a number of times to complain and get them to tell the staff to start serving. At all bars paying customers were prioritised over All Inc, with me waiting to be served (only 1 there) and when he finally comes out to serve me after seeing me, a cash customer turns up at the bar, he walked right past me to him, until I made a scene that I was there first. Steps

The hotel is not really looking after, there are broken walls, some rooms have been flooded, air conditioning is very loud, food is OK but always cold,not toilets on beach bar side,staff brilliant but not speak English. Overall don't go there we have had food poison for 5 days and nobody cares about it. No access to the beach for disabled people 😡.