Ca' San Sebastiano Wine Resort & Spa

It was a bit scary to get to the place as its not attractive sourauding at all. But the place itself is made with big taste and eye for details. It's very clean and quiet. We decided to book the place last minute as it was on our way to final destination. The place is known for its spa however we were very disappointed that we couldn't use it. I understand that these places you must book in advance but we weren't expecting much, just entrance to the public area with jacuzzi and small pools. As it was two of them. We have been informed that we can't use it because its full. There were no flexibility at all.However I didn't give up and tried to ask once again around closing time. I was told we can't go in. I checked the spa myself and apparently it was almost empty. I told them that if they won't allow us to use the spa we will pay thecleaning service and leave the hotel. So they allowed us to use it 40 min before closing. We'll. Still something. Especially that they allowed our son to come with us even though he wasn't 14 but 11. He stayed under our supervision without any damage to others quality time. I don't understand why simple things are so difficult to arrange. And at this price level I would expect some flexibility. Price per night was almost 200 euros. I have to mention the waitresses were awesome. High level service. Food was really delicious- home made. We had a lovely lunch, drinks and dinner. I recommend this place to stay as a couple not as a family.