Sleep Inn & Suites

I made a last minute decision to come from Florida and help my family in St. Mary's County salvage as much as possible out of our house that burned recently (complete loss). Since I've never had to stay in a hotel when I've come home before I had to find something and got the Sleep Inn. In my haste I booked on their guaranteed rate prepaid booking but booked the wrong date. When I showed up Sat, Apr 13 i had no reservation because the one I made was for the 20th. Despite that, the staff worked with me and got me into a room. The staff was friendly and helpful and the hotel was clean and well-kept. I called Choice Hotels about my mistaken reservation and they directed me back to the property. On Monday after I'd returned home, I called GM Sherrie Jackson. By Tuesday when we spoke, she had already gone into their system and credited me with for the mistaken reservation WITHOUT ME EVEN ASKING! I liked the hotel, but Sherrie Jackson will be the reason I return to the Sleep Inn California. In a day and age when service is a forgotten quality, Sherrie went above and beyond to show compassion and judgement to a customer at a stressful time.

This is a fine place to stay. The decor is up to date, that kind of blocky, subdued style that seems to be popular. The lobby, breakfast room, and hallways all seemed a bit narrow, but the room was spacious. The bed was a little high, but it was comfortable with lots of pillows to choose from. The bathroom was also spacious compared to the typical motel room, with a walk-in shower with glass enclosure and a simple faucet mechanism (compared to the typical). Heat and AC is under your digital control with a thermostat on the wall, which is nice. While there were some other guests having a good time down the hall, our room was quiet. The staff were pleasant. We didn't take advantage of the breakfast, so I can't tell you anything about that, but the coffee was okay and very hot. All in all, it was a pleasant overnight stay.

We liked the hotel however our toilet was not able to flush.We managed the first night as so late by flushing many times and believe it or not cleaning it ourselves. I notified the desk after spending the first night and was told it would be fixed that day. When we came back early evening the desk informed me the toilet was in working order. It was Not. We had to use the Hotel’s Public Bathroom the whole time we were there. I’ve Never stayed at a Hotel where I wasn’t able to use the Bathroom and Staff unable to remedy the situation.Upon checkout a woman who acted like she was in charge told me she would set up an account with points for a free night. Guess what? She Didn’t Do It!

Great remodel of an old Red Roof. We've stayed 3 times since the Sleep Inn opened this summer. The staff has adjusted well to the Choice Hotels system; the rooms are comfortable; the breakfast lady is a sweetheart. They are serious about "sleep," with "quiet time" from 10 pm to 8 am (the second time we stayed, a high school basketball team from Virginia was checking in at the same time -- polite young men and we never heard them at all). You do hear a bit of late night traffic on 235 if you're on the highway side, but the beds are so comfortable we weren't awake for long!