Gastnutzer
7. Oktober 2022
Good size room, nice terrace, works fine. Don’t understand why they don’t open reception till 3 PM when they are on the premises anyway. I was embarrassed for them; there were six people waiting. This is disrespectful towards your guests. Put up a cell phone number or a doorbell and let people check in when they arrive. Pilgrims in particular are tired and want to get their rooms. Once check-in actually started they were friendly and helpful. But honestly you’re a three star hotel reception that should be open, and if it’s not open there should be a way for people to reach you particularly if you’re on the premises anyway.
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