Bayhaven Lodge

We paid for the garden suite which was really well decorated and the space was used really well, however we were a little disappointed that the garden was actually the entrance to the property and right on the main road. Sitting out there would have meant other guests walking right past you so not quite what we expected. Everything was really clean and the location of the apartments were great for the town centre, however with the room being on the main road it was a little noisy.

A bit of a mix up on rooms. We were just unpacking when other people walked into the garden room we were in. The garden room was a good size but room 4 was very small. Clean and good for a couple of days. Great location for town and the beach which are only a 5 minute walk and room is quiet at night.

Cannot fault our stay here. Both Nick and Adam were helpful and efficient, their communication with us was excellent. We only stayed 3 days so a relatively short trip but we were offered fresh towels on day 2 which were delivered to our room. During our stay we had a crazy rain storm which did cause some issues with the hot water, this was totally beyond control of bayhaven but they messaged us right away to let us know, told us it would be fixed as soon as possible and within a few hours we received a message to say it had all been sorted. They were transparent and honest and we couldn’t have asked for more than that. There is parking on Milton street, which is literally round the corner (about 3/4 mins walk) that is ideal if you have a car with you. The location of Bayhaven itself was perfect for us. A short walk into town where you have access to everything, shops bars restaurants and the beach! It is on the main road into town so the road does get busy but the noise of the traffic didn’t disturb us at all. You also don’t have to worry about leaving the room without a card or key to get back in, all the gates and doors are coded, we found this really helpful! The room was fully equipped with everything we needed, hairdryer, kettle, toaster, iron and ironing board. Everything was provided. The only criticism we would have is the bathroom/ toilet set up , yes they’ve made great use of the space available, and the shower is great (hot and powerful!) but there is limited space for toiletries and storage. My partner is also 6”3 and struggled as the sink is small and surrounding area is quite tight. We had a hanging toiletry bag which there was a hook for but I had to put everything else (makeup bag and hair stuff etc) on the kitchen counter worktops. In the grand scheme of things its only a small criticism and wouldn’t stop us coming back, but as a female it’s just something I noticed! Overall a solid 8/10 and we throughly enjoyed our stay 😁

Rude manager and terrible service. Let himself into our room 25 minutes before check-out with no explanation. No apology, instead saying “No need to get in a huff about it”. Obviously first day as manager with zero customer service skills.

Comfy bed, beautifully thought out decor with all amenities needed (kettle, hairdryer, shower gel, shampoo, conditioner, wash up stuff, etc). Location within 5 mins stroll to Main Street of Byron Bay, 2 min walk to solar train which we used to get to stone and wood brewery. Highly recommend this modern, beautiful, excellently located stay ❤️

This is such a lovely place which is so centrally located, and a short walk to the main beach and many bars and restaurants. It is on a busy road but we didn’t notice the traffic. Our room was clean and modern and it was helpful to have PIN codes on the doors so that we didn’t have to carry around clunky keys. There is parking that is free in Milton Street which is a road further down the main road but be aware that there is metred parking on the main road outside the accommodation that you have to pay for. When there was no hot water on our second morning staying here, staff were quick to resolve the situation and were very responsive when we contacted them. The toiletries in the room were so nice and we loved that you get tea, coffee and milk to make your own drinks. There is a mini bar if you want to buy alcoholic drinks such as gin and beer. Our room was a bit on the small size, and whilst beautifully decorated, it would have benefitted from having some surfaces in the room and bathroom for our personal items. In the bathroom, there was nowhere to put our toothbrushes. As we were staying 3 nights it would have been nice to have had a couple of shelves to put things on rather than having to fish through our suitcases. This place is great value for money and in a brilliant location and great for a few nights in Byron Bay.