Hilton Buena Park Anaheim

Clean and Cozy room. Staffs were friendly. No coin washing, no fridge in the room

酒店很新 衞生什麼的都不用擔心 房間該有的設施都有 離迪士尼不是特別特別近 但是距離合適 沒有到樂園的shuttle bus 需要開車過去 酒店有停車場 25刀每天 有專門的人負責幫你泊車 治安也很好 連着住了三晚 性價比很高

酒店環境很好，乾淨衞生，服務員很熱情。早餐不是自助的，可以根據個人的喜好點餐，味道很棒。下次來美國還住這裏。

This brand new property has beautiful, spacious, and well-designed rooms. The public areas of the hotel, including the lobby and pool, are equally attractive. I am a lifetime Diamond so I have stayed in a lot of hotels all over the world. Typically, hotel food is nothing to write home about, but I have to say the food (breakfast and dinner) was particularly tasty. This is one of the few hotels where I’d make an effort to eat on site. No HH room upgrade (even to a corner room), and some billing confusion (not fully sorted out even after calling down to the front desk) detracted from what might have otherwise been a perfect stay. I’ll definitely be back!

BEWARE! What a pretty nightmare this hotel stay was. When I booked a much needed vacation I happened to use card with a low limit instead of my main card. Most hotels don’t have an issue switching cards without fuss. Not here!!! This one took a LOT of working to do so, then charged over $1400 on my card, had to go back down and get at least one taken off then their system went right ahead put it right back on my card. Hours and hours of phone calls and front desk visits per day, all for what should have amounted to a $600 stay (including taxes and $25 per night valet). The staff there were all warm, welcoming, and did their best to make everyone’s stay smooth and easy. So I don’t believe this was their fault in the least, but rather a techno issue or something else. They really worked hard to try settle this but the accounting system continued to ruin our time. The food was meh. An effort is being made at providing something unique, with many of the dishes, but they were lacking flavor, proper temperature and seasoning. We got the onion tart (which was not a tart but more of a croissant/roll and it was stone cold in the middle) and the “gnocchi” as starters. The purple dumplings more resembled Spätzle than gnocchi and were barely there, swimming in a pool of a relatively flavorless broth and a bunch of tiny tomatoes and peas with shavings of Parmesan. I remarked that it was something I might come up with if there was nothing else in the fridge and I was desperate (but I’d still have seasoned it better). The salad wasn’t much better. Again, warm-ish and we were sitting right next to the kitchen, with only one another table being served. Everything needed more seasoning and the chicken on my salad as so dry and overcooked I couldn’t finish it. But the service was wonderful. The pool is lovely but no hot tub means swimming with (likely) urinating children is your only option. Plenty of seating and towels, and a lot of security to get into the pool was over the top considering you have to have a room key just to get to the floor it’s on. No room service. Weird. Bar was good! Valet was excellent, and actually having help with our numerous bags was a welcome change. So I’m rooting for the staff, but Hilton, you need to get it together because YOUR BS ruined my whole vacation then made me too broke to do anything about it. NEVER. AGAIN.

I chose the Hilton to start my birthday celebration week. I love the hotels in the chain. However, my experience was not the best. I received good service at the reception, but everything I had requested, which was just a double bed, was not met. As a HH member, I expected much more! They put me in a room with two single beds that shared a door with another room and two complimentary water jets for being a member. No complimentary breakfast, nothing more! The hotel is beautiful, super new and I really expected more, especially since I had given advance notice of my birthday and requested a king-size bed.

Our room had amazing pillows and bed. We were well rested during our stay. The hotel seems new and well maintained. However, there were a few icks… such as there were no toilet kits available such as toothbrush, cotton pads, and the room cleaning is upon request? But overall, the pillows were stunners!