Relais & Chateaux Hotels in Bukarest

When i got there, I was told I was too early (fair enough, check-in is from 2 pm and i got there around 11.30) I had sort of anticipated this, so thought i would just kill some time at the skybar which supposedly has a great view - but much to my surprise, I was told the skybar was closed, only open for breakfast. Must be the biggest attraction of the hotel, and in their wisdom, they close it! So instead, I took a walk heading towards the parliament building which is preety close by. When i returned a while later, room was now ready but oh by the way, the lift doesnt work! So i now had to carry luggage up the fire exit staircase (room was on 4th floor). Very narrow and poorly lit, so if you have trouble walking - good luck. Just hope you dont meet somebody coming down - passing them will be a challenge :-) Reception said lift would be fixed in a day or two!! So i made it to the room and cannot really decide what to think of it. On the one hand, it was spotlessly clean and looked very new and modern but on the other hand: No coffee / tea, There was a minibar with some wine and soft drinks but no beer,No glasses to be found anywhere (so I guess, just drink the wine from the bottle),WiFi works but not very stable - keeps dropping out. At breakfast, the skybar was now open - 2 people in front of me for the coffee machine which was quite slow - turned out they were not guests - but the breakfast room staff!. When they finally had their coffee they went straigth out onto the open terrasse for a cigarette (very small outdoor terrase and the staff now occupied 1/3 of it) and started chatting quite loudly - so terrasse is just as much for the staff - not the guests only. And really - if staff of any kind of establishment wants to have a loud discussion, do so away from the guests!! Breakfast was very poor - quite frankly pathetic! - some dry toast bread, a little bit of cheese and some slices of what looked like ham/salami - nothing warm like e.g. eggs (of course the staff were busy out on the terrasse smoking and having a loud conversation). Definately not worth any money at all - instead head out for one of the many cafes very close by. The lobby has what looks like a bar, but all they sell is coffee. Big surprise to me when late afternoon after a long walk i came back, asked for a cold beer and was told they didnt have any!! You can have some wine from the minibar, but you cant have a beer anywhere. The day of departure i waited a little in the lobby for my taxi to the airport. Need to use a bathroom?? Too bad - just like the lift, out of order. This would be fixed ”in a day or 2” so clearly not a priority for this place. Wifi, although it did work in the room - no luck in the lobby - could not connect at all. The guy in the lobby was nice enough but most of the time you will find him outside, having a smoke. All in all, extremely dissapointed with this place. Wish i had gone back to Hello Hotel instead - breakfast much much better, you can

Effizienter Service, in der Nähe des historischen Zentrums gelegen!! Ich empfehle das Frühstück auf der Terrasse mit Blick auf das Parlament

Sehr schönes Hotel, absolut saubere Zimmer, sehr nettes Personal, an der Bar mit Cristian einen absolut sympathischen Fachmann der seinen Beruf liebt... Und eine tolle Lage im Zentrum nahe der Altstadt.

I had the absolute privilege of staying at the Marmorosch hotel for 3 nights. It was absolutely perfect. From check in to check out and everything in between was beyond my expectations. In a world where customer service has fallen by the wayside, this hotel does not fall into that practice. The customer service truly was above and beyond expectation. The restaurant which we ate at three times was absolutely delicious with a beautiful choice of beautiful food the room in which the restaurant is housed, is absolutely spectacular. The breakfast room was quite nice and the breakfast itself was plentiful. I really can’t say enough about how much we appreciated how wonderful everybody was, and I would like to give a special shout out to Alex, who truly looked after us the entire time. Thank you all for making our trip so wonderful

The hotel was really clean, 24/7 hot water, the breakfast was satisfied and the stuff was in general kind and friendly except the guy from the night shift (not the tall one who was amazing) who was extremely rude and even ignored one person from the group when she asked him if he could bring us something. This behaviour was repeated several nights and this discouraged us from staying quietly in the hotel after the exhausting day we had spent in Bucharest.

Eigentlich hat das mercure Bucharest Unirii Potenzial. Gute Lage, renoviertes Zimmer aber - sehr viele Kritikpunkte zu bieten: Es faengt damit an, dass beim Buchungsvorgang auf der Homepage kein Hinweis zu finden ist, dass das Restauzrant nur zum Frühstück geöffnet ist. Ich habe um 20:00 Uhrt eingecheck. Erst dann -auf Nachfrage- mitgeteilt bekommen: Restaurant geschlossen nur Frühstück. So etwas darf nicht sein! Ich haette definitiv ein anderes Hotel gebucht oder vorher in der Altstadt ein Restaurant aufgesucht ! Als ALL Platinum Member wurde mir automatisch ein Upgrade zugewiesen. Allerdings war der Raum nicht kontrolliert worden. TV-Fernbedienung defekt. Telefon ebenfalls, so dass ich wieder ins EG zur Rezeption musste um das Problem zu klaeren. Weiterhin: Unter der Duschtasse laeuft an mehreren Stellen Wasser ins Badezimmer, so dass der Fußboden nass ist. Sehr schlecht: Beim Frühstücksbuffet gab es an Brot nur billigste und steinharte Aufbackbroetchen und Toastscheiben - ein solch schlechte Brotqualit#t habe ich noch nicht einmal in einem billigen Ibis Budget Hotel vorgefunden. Die drei *** Sterne hat das Mercure Bucharest Unirii von mir bekommen, da das gesamte Personal sehr freundlich und hilfsbereit war. Wi eingangsbeschrieben: Das Hotel hat Potential - aber es wird nichts daraus gemacht!

Zentral gelegen . Interessante Nachbarschaft mit jüdischen Erinnerungen und gute Bistros . Anziehen durch “Markensammlung von Wyndham “ keine Angabe gibt es einen Link zum Namen lokale Gefühl und Management . Zimmer hat gutes Fenster aussehen auf die Straße .

From the first point of view, is the best hotel in the Old Town with the best staff you can ever find. I usually stay here when I need accommodation in Bucharest. The food is great here, everything is fresh and tasty. I have to thank to the front office team for the warmest smiles I could get. Many thanks to Carmela, Catalin and Iuliana, they helped me with the pick-up service from the airport, booking a tour to Carpathians and having my room ready on time.

Sehr zentral in der Altstadt gelegenes Hotel, sehr gute Erreichbarkeit mit öffentlichen Verkehrsmittel. Tiefgarage ganz in der Nähe vorhanden, 8,00 € am Tag. Personal sehr freundlich und hilfsbereit, besonders möchte ich ROBERT erwähnen, sehr zuvorkommend und sehr freundlich. Extrawünsche werden gerne berücksichtigt. Die Bar ist in den Abendstunden sehr zu empfehlen. Wir sind nicht das erste Mal hier und werden ganz sicher wieder kommen.