International Bucharest City Centre Hotel

The hotel is located close to the center of Bucharest, in a calm and safe area, in around 10 mins walking to the closest metro line. The bus which goes directly to the airport stops nearby as well. Close to the hotel is located a Carrefour supermarket and several restaurants + an embankment full with bars. The staff is super friendly, helpful and speaking good English. The rooms are spacious and clean, with new quit AC and everyday the housekeeping is leaving new towels, tea, shampoos. There're two lifts, a restaurant where the breakfast is served and also a viewpoint. The breakfast is delicious and diverse, but it's the same every day. Several kinds of sausages, omelette, coffee, juices, croissants, jams, cornflakes, etc. Definitely recommend if you're on a business trip.

Die Bettwäsche wurde in den sieben Tagen unseres Aufenthaltes nie gewechselt. Das wussten wir, weil wir aus Versehen einen Kissenbezug befleckt hatten und derselbe Kissenbezug während unseres Aufenthalts immer noch da war. Mehrmals musste ich zur Rezeption gehen, um nach Kaffeebeuteln zu fragen, die eigentlich jeden Tag aufgefüllt werden sollten. Einmal musste ich sogar nach Toilettenpapier fragen. Eines Tages machten die Reinigungskräfte unser Zimmer nicht sauber und behaupteten, ich hätte die Funktion „Nicht stören“ eingeschaltet. Das stimmte nicht, nicht einmal aus Versehen, denn es handelt sich um einen manuellen Schalter (wie auf dem Foto) und kann nur vom Inneren des Raums aus zurückgesetzt werden. Der Schalter war noch ausgeschaltet, als ich abends das Zimmer betrat. Im Frühstücksrestaurant ist uns aufgefallen, dass nicht jeder Gast gleich behandelt wird. Als wir nach etwas fragten, das auf dem Frühstückstisch nicht verfügbar war, wurde unsere Anfrage abgelehnt, aber nicht dasselbe, als ein Mann in Anzug und Krawatte nach etwas Ähnlichem fragte. Wir hatten das Gefühl, dass die Gäste so behandelt werden, wie sie sind. Mir ist ein anderes italienisches Paar aufgefallen, das die gleiche Meinung wie wir teilte.

Firstly this is not a 4* hotel. This is probably a 2 or 3 at a push. I booked this for 7 nights through ******* for a executive double with city view (if you’re going to book this hotel, book though them as you’re protected. First day I checked in to the hotel, thought it was weird that our room was on the 5th floor, strange for a city view. I get up to the room and the key doesn’t work for the room. Back down the lift and already 3 people waiting with the same issue. Get back up to my room again, enter and looks like something from the early 2000s, marked walls and furniture. Also this is a standard room with no bath unlike the booking suggested. Went back downstairs and the receptionist said this was a executive room. Yeah ok, thought I’d let it slide and just make the most it it. Went out through the day, came back and thought I’d see what the restaurant was like. Restaurant was open from 7-10pm. Half 8 and it was closed, In fact, this wasn’t even open the whole evening. Asked for some water and they couldn’t give me it. Used the water in the mini fridge. Day 2 key didn’t work again, mini fridge wasn’t re stocked and bar and restaurant shut again. No water supplied, already eaten out so didn’t need the food. Day 3 key didn’t work again, mini fridge wasn’t restocked, just to add, air con is also absolutely crap. Restaurant was open but not for food, got some nice wine. Had already got water today from the shop so didn’t need that. Day 4 key didn’t work again, mini fridge hasn’t restocked again, after a long day out, walking 12 miles in total around, all I needed was a nice glass of wine and some water. RESTAURANT CLOSED! they wouldn’t even get us a glass of water or fill up the damn mini fridge. This was it, I contacted ******* and explained the situation, they spoke to reception once and were advised to call back Monday, called again and was told they couldn’t supply us with our room as the floor was taken for a party. They basically downgraded us to make room for a party and didn’t think to tell us, rather just lie. 3 days left so left the hotel and went to the crown plaza, a real 4* hotel. I sit here with a glass of wine writing this review,l. Hotel is not very well ran, it’s on its way out, please don’t stay here unless you’re happy with a bed and breakfast with a crappy night sleep Avoid like the plague. Ps before I leave breakfast was reliable, basic as anything but it was always open.