Hotel Courtyard by Marriott Montréal-Brossard

之前住過一次，各方面還可以，不成想這次踩雷了。前台check in巨慢，然後一進房間一衹巨大的綠頭蒼蠅在飛舞，用時20分鐘也不知最後趕走沒。接着發現房間緊鄰高速，噪音巨大，電話跟前台反映想換對面房間，被果斷告知房已滿，不能換。後提着行李到前台，表示不能換房就退了，一個名牌叫***************表示既換不了房間也不能退錢，倒是可以考慮找個人去房間趕蒼蠅，無語，最後經攜程交涉換了個走廊盡頭的房間，錢是不能退的。

車可停酒店門口，等辦理入住後拿卡再去旁邊的免費停車場。房間乾淨，設施都挺新。樓下有星巴克，飯店可以看比賽吃飯喝酒聊天，商場也在附近。

多次入住 停車方便 設施較新

酒店很新，設施很好，空調很涼，去市中心開車半小時酒店不錯

What a beautiful place to stay.Easy place to get at intersections of #10 and# 30 .lots of restaurants within walking distance also Montreal largest outside Mall just a 10 minute walk. Easy access to the island of Montreal. Great staff welcoming guests. Would definitely recommend to friends.

My fiancee and I stayed for 4 nights recently and were quite pleasantly surprised. The size of our double queen room was quite large and we found the bed comfortable and the bathroom very usable. There was a little confusion at the front desk about serving of breakfast nearby, but we eventually got a very good recommendation. The front desk staff was mostly very helpful and welcoming, although we did have one less than satisfactory experience. The best part is the location, especially if you want public transit access to downtown Montreal. The fairly new REM train is very convenient.

We booked a room with a king and sofa bed. The sofa bed was extremely uncomfortable, when discussed this with management they did absolutely nothing. Terrible customer service. For the daily price we expected a lot more (at least a confortable place to sleep).

To be fair to Marriott I have to mention that the first night we stayed a bus hit a high power electrical tower and took out the power in the section the hotel was situated. This happened at approx. 10:30pm. The hotel lost power immediately. We were without power or running water in the hotel till 5:00pm the following day. At no point during this time did the hotel staff offer any assistance. Since we were on vacation we made the best of it. Used our own bottled water to bath and clean up and did the tourist thing for the day. We returned at 5:00 pm as the power was returning, so we decided to stay the second night as planned. It was 25.5 degrees Celsius (77.9 Fahrenheit) in the room according to the thermostat. We gave it 2 hrs it never moved. As I was going down to the lobby to inquire about the room a/c I ran into a woman on my floor. She inquired if I was experiencing the elevated temperature in my room as she was. At the lobby I was joined by her husband. We were told it would take some time for the a/c to cool our rooms, yet both of us made mention on how the lobby was done right frigid. Obviously the hotel wanted to give guest checking in the illusion that everything was all right. The front desk attendant went into a back room which I find hard to believe would hold the controls for the ventilation system, handed us each a 7 in. fan and told us he had made adjustments and it should get better. He also explained how to set the thermostat to hold a lower temp. It was 28 degrees Celsius (82.4 Fahrenheit) in our room when we left the next morning. Upon check out in a still cold lobby I mentioned my disappointment with my room and was blown off by the front desk attendant. I was then charged full price for both days. Obviously the Marriott is more concerned about the bottom line then the comfort of their guest. I personally will never stay in another Marriott hotel ever again. There are too many other choices out there.