Gastnutzer
31. Januar 2023
I booked for just myself for 5 nights 4th of July weekend, 2022 with plans to visit family and upon arrival, the owners rudely said they didn’t have a reservation. These owners need to take a course in how they speak with their guests. I showed them my computer print out with confirmation number on it and they again rudely said it was CANCELLED! Instead of saying I’m sorry, we don’t seem to have that reservation but we’d gladly have you stay with us with the quoted AAA rate. I then showed them my email confirmation I had received the Saturday before my Thursday, June 30 check in. They did honor it. After 3 nights and evidence of blood on my bottom sheet and blood on my back after drying myself after showering, I informed them I was checking out. They naturally asked why and I showed them pictures I took of my bed sheet and towel with blood on them. They did refund me my remaining 2 nights. Oh lord This hotel’s one saving grace is hotel clerk Stephanie!! She’s always greets with a smile, asks how I am, friendly, attentive in helping this guest when I had a question or needed something. I stayed at the LaQuinta Inn across the street my last 2 nights and it was wonderful!
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