Gastnutzer
18. Februar 2024
This is a really special hotel. Best bits: - lots of snug and cosy places to sit in the evenings - great bar with snug library area - lovely spa area with 2 outdoor jacuzzis, a cold plunge pool, steam room and sauna. Deckchairs near a fireplace indoors - we always found a space - very friendly staff and management, especially the lady at reception. Very helpful in making lunch restaurant bookings. - very good breakfast with wide array of cakes, juices, savoury options - rooms are comfortable and large. Bathrooms have Ortigia toiletries - convenient ski room with heated boot rack - secluded location (but see below re: distance from slopes) Things we liked less - The hotel is actually located a good 10 minutes’ drive from Cervinia ski resort, thankfully they have shuttle cars/ vans constantly taking you there and back, but that means a small delay each morning and evening - the dinner on half board set menu was too much for us, with 4 courses, and not to everyone’s taste (snails, etc). It also took far too long as people are tired after a day skiing and not wanting to sit for over 2h. But we found a way through by choosing only 2 courses and in fairness, they were accommodating with offering non fish options / changing the sauce etc. Nevertheless my feedback would be that dinner could be simplified for those who wish it to be, and made much faster. - the rooms are very dark / poor lighting - some staff speak no English, including the young staff in the restaurant and the drivers. Not a massive deal but that meant having to call the person at reception or head waiter to get understood
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