2-Sterne-Hotels in Brentwood

Our stay at the AC Hotel in Brentwood, Tennessee, was an absolute nightmare from start to finish. The concept of room cleanliness at this establishment is utterly non-existent. Despite our complaints, we were informed that they do not provide daily room service but merely ”tidy” the rooms. In practice, this meant our room was either not serviced on some days or poorly serviced on others, and when they were, the floors were swept into the hallway, with the debris left there for days. Another major problem was the overcharging issue. We stayed for a week, which supposedly entitled us to an extended stay rate, yet we were charged different rates every day. When we brought this to the staff's attention, they claimed they had no way to adjust the rate. This is utterly unacceptable and shows a complete lack of customer service and management competence. Our complaints to Demetrius Patterson, the so-called General Manager, were met with indifference and excuses. He suggested we should have made the reservation directly through the hotel rather than the Marriott reservation center. Ironically, when we initially contacted the hotel to make the reservation, they transferred us to the reservation center. Throughout most of our stay, Mr. Patterson was conspicuously absent, coming in late and leaving early. Despite multiple requests to speak with him, we were constantly told he was not working and could not be reached. The front desk was equally chaotic. With only one person working, every call to the desk was met with ”please hold,” followed by an interminable wait. When we finally went down to the front desk in person, the staff member unapologetically told us she was too busy checking people in to handle calls. This level of service is unacceptable, especially for a hotel billing itself as a boutique establishment. To top it all off, the rooms were far from clean and seemed to have been decorated by IKEA on a bad day. This place lacks every characteristic of a true boutique hotel, failing miserably in both service and ambiance. In summary, the AC Hotel in Brentwood is a disgrace to the Marriott brand and should be avoided at all costs. Our stay was marred by poor service, overcharging, and a complete lack of cleanliness. Save yourself the headache and book elsewhere.

When you stay at Extended Stay America Suites Nashville Brentwood South in Brentwood, you'll be in the suburbs, within a 10-minute drive of Nashville Zoo and CoolSprings Galleria. This hotel is 10 mi (16.2 km) from Vanderbilt University and 10.1 mi (16.2 km) from Music City Center.Make use of convenient amenities such as complimentary wireless internet access, complimentary use of a nearby fitness facility, and a vending machine.A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.Make yourself at home in one of the 120 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

With a stay at MainStay Suites Brentwood-Nashville in Brentwood, you'll be within a 10-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 10 mi (16 km) from Vanderbilt University and 10 mi (16.1 km) from Music City Center.Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.Grab a bite from the snack bar/deli serving guests of MainStay Suites Brentwood-Nashville.Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.Make yourself at home in one of the 99 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

When you stay at Comfort Inn & Suites in Brentwood, you'll be in the business district, within a 10-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 10.3 mi (16.6 km) from Vanderbilt University and 10.3 mi (16.6 km) from Music City Center.Take advantage of recreation opportunities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.A complimentary full breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Brentwood? This hotel has 37674 square feet (3500 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 85 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Diese Überprüfung betrifft speziell meine Eincheck-Erfahrung und den Mitarbeiter. Ich bin schon lange auf dem Weg zur Arbeit auf Vollzeit, ich möchte nicht einmal darüber nachdenken. Als ich ankam, war ich erschöpft, frustriert, hungrig und fast zwei Stunden später als geplant. Ich habe dem Gentleman am Front Desk, Doyle, nichts davon erwähnt und ihm alles, um nett und glücklich zu sein (Ich bezweifle, ich habe eine sehr gute Arbeit gemacht) Ich muss sagen ...Das Niveau des instinktiven Kundenservices, mit dem ich mich getroffen hatte, war unglaublich. Doyle war willkommen, freundlich und angemessen charmant. Sein warmer Stimmung und seine lustige Bereitschaft machte mich zum ersten Mal an diesem Tag erleichtert. Doyle bestätigte die zahlreichen besonderen Anträge, die ich mit meiner Reservierung eingereicht habe, und erläuterte, wie jede einzelne Anfrage beantwortet wurde. Mehr als nicht einmal, Anfragen bei einer Marke des Hotels werden überhaupt nicht gelesen, nur mit solcher Pflege. Trotz seiner Umstellung nahm Doyle die Zeit, um sicherzustellen, dass ich meine Sachen leicht ins Zimmer bewegen konnte (die Außentür wäre nicht mit einem Zimmerschlüssel zugänglich, während am nächsten Tag Reparaturen stattfinden). Er begrüßte meine Katze so warm wie er mir das gemacht hatte und bot mir ein spät abends Abholmenü an. Hands-down die beste Eincheck-Erfahrung, die ich je hatte.

With a stay at Suburban Studios Brentwood – Nashville in Brentwood, you'll be within a 10-minute drive of CoolSprings Galleria and Nashville Zoo. This hotel is 10.1 mi (16.3 km) from Vanderbilt University and 10.2 mi (16.3 km) from Music City Center.Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and barbecue grills.Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine. Free self parking is available onsite.Make yourself at home in one of the 72 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Dieses Hotel ist wunderbar. Wir werden hier sicherlich das nächste Mal reservieren, wenn wir Reservierungen brauchen. Große Lage, phänomenale Kundenservice. Tara Glover (Verkaufsmanager) war super hilfreich und bequem, um uns zu bekommen, was wir für unsere große Gruppe brauchten und alles lief super reibungslos. Danke Tara, und Team für den Erfolg dieser Reise.

After a moving mishap we had to book a room last minute. Fe-Fe, the front desk manager, went above and beyond to make sure we had everything we needed for the evening. Her positive attitude and friendly smile went a long way after a VERY taxing day!

This used to be a nice place to stay, but has really went downhill. We have always stayed at this hotel but will not be staying again in the future. The hotel was dirty and in need of painting/ updates. Also, the continental breakfast isn’t complimentary anymore. I was surprised at how fast the place has went downhill in the last year since my family stayed. The light switch in the bathroom did not have a proper cover and a safety issue. Amenities were slim at the hotel, tissue box empty in the bathroom, broken soap dispenser and stains on the carpet. I think most of the recent reviews are fakes as they have one contribution and referring to the employee on a first name basis. Disappointing as this is a very nice area to stay while traveling, but definitely choose another hotel.

Das Hotelzimmer ist wunderschön. Wir sind in einer Suite und die Einrichtungen sind großartig. Das Zimmer hat eine Tür und eine Schließung, so dass es Privatsphäre gibt. Sie könnten einen zusätzlichen Gast haben, der auf dem Sofabett schlafen kann. Das Badezimmer hat zwei Türen und kann aus dem Schlafzimmer oder dem Wohnbereich zugänglich sein. Die Lage ist nahe Kroger, falls Sie auf Gemüse etc. lagern müssen. Das Personal ist freundlich. Das Zimmer ist sauber.