Brackenborough Lakes Resort

Went to a ball on Saturday night and had stayed in the hotel. The jacuzzi bath didn't work, and we're given very little loo roll. The bed was so uncomfortable. At the ball, the food was awful. Mass produced with no seasoning. The only nice thing i ate was the cheesecake.

We stayed in one of the lodges which looked perfect from the outside. However, the inside was a different matter. The carpet, sofas, and dining chairs were really dirty. This unfortunately spoilt our stay. The hot tub was cleaned and checked daily.

Between 15 of us we hired 4 lodges, the place is really nice and the lodges are comfortable. The surrounding area is very nice with lovely routes to walk. Though if allergic to pet hair then ensure the lodge is cleaned thoroughly as all lodges are pet friendly and in one lodge there was pet hair visible, this unfortunately affected one person from our group, at checkout when we advised the receptionist she didn’t seem very interested with our feedback and provided no apology. Other than that issue, it was a pleasant stay.

Had our wedding here very recently and were very pleased with everything. The staff were extremely accommodating and helpful. The wedding coordinators and staff couldn't do enough. We enjoyed our stay in the lodges - as did the family. The food was brilliant and everyone had a great weekend. They even managed to deal with the usual problematic family members with discretion and the utmost professionalism! Thanks again.

I attended my son and daughter in laws wedding here. The staff were exceptional and a special thank you to Dave for an amazing day . The meal on the Friday was delicious as was the wedding meal. The lodges were clean ,comfortable and well equipped. Absolutely wonderful experimce

We have just returned home after a fantastic 3 night stay here. The food in the restaurant was delicious, beautifully presented and breakfast was lovely with a good choice too. Dogs are permitted in certain parts of the Restaurant, which the other diners seemed to really enjoy, which was lovely for us and our dog who got lots of cuddles. Our room was fab and clean with a massive bed and warm duvet and gorgeous fluffy pillows. The staff here are truly fabulous, always smiling and happy to help. One evening was extremely busy but the service from staff & food was still 100%. Thank you to everyone that made such a fuss of Gizmo too, our little dog never stopped wagging his tail with all the attention and tummy rubs from the staff in the Restaurant! One tip, If you stay here with a dog then a visit to Hubbards Hills 5 mins drive away is a must. Shame the spa bath was broken in our room though and we were unable to use it.

Came to stay at the Brackenbrough last week with my wife and we had an amazing time! The food was to die for, beef burnt ends and the sausage and mash stood out especially. Incredible variety of wines and spirits and reasonably priced. Chloe took our orders and was very helpful and polite, she even recommended a dish to my wife she would never normally eat and is now a firm fan! The room was beautiful and homely and very clean. The staff all were so accommodating and courteous, we will definitely be staying again soon!

The hotel is very dated and in urgent need of renovation. Not only are the bedrooms outdated, I have to say that the hotel was one of the most unclean hotels we have ever stayed in. The Windows and mirrors all around the hotel we dirty and smeared. The floors were grubby and the carpets, particularly in the room we stayed in, were gross. In the dining room the chairs were sticky with grease and grim and they looked terrible. The hotel could be fabulous, but it needs a lot of work to clean it up.

On the plus side - the hotel is well situated on the outskirts of Louth and does not have a "corporate" feel. All members of staff we came into contact with were excellent - especially the young lady who was in charge of breakfasts on the second day of our stay (09.09.24). She is a real ambassador for the hotel and resort (unfortunately we didn't take her name). The breakfast was also excellent value for money. On the less positive side - the hotel seemed a little "tired" in comparison to when we last stayed there i.e. decoration/carpets are in need of refurbishment; pot holes in car park require attention; bed linen/towels are well worn and need replacement.