First time at the hotel and wasn’t sure what to expect with an all inclusive. So to give context, we’ve usually stayed in a chalet or small family run hotels. This is very different and therefore if you perhaps want a cosy more quiet ski holiday, with less hussle and bustle at meal time then It’s perhaps not for you. But, if you’re more relaxed about it and want to be able to know all meals and drinks included, with decent food, location and room then recommend it. We had a good reception experience, and downloaded the app which gave us everything you need. There’s also signage in the hotel regarding booking the two meals in Zinc and Mont Blanc. Rooms are fine, we were in a double room and gave us everything you need. Housekeeping came in everyday, yes didn’t change our towels but that didn’t bother us. Nice view out to the valley and bathed every night so avoided using the handheld shower. Loads of hot water. Space for suitcases above the room door so no cases hanging about. Restaurant is a buffet. Plenty of variety, but just a bit of a free for all. Nice food, though and because it’s a buffet you just eat your meal too quickly ! Great to be able to come back for lunch or make a packed lunch which we did most days. Really good option as we normally do that by stealth ! Cutlery and Crockery could do with being cleaner. Staff work hard to keep the tables clear. We didn’t struggle to get a table, it if you were in a big group it could be more of a struggle. Not sure that allergens are really considered as GF bread was placed next to other bread. Recommend getting to breakfast before 8 as it’s quieter. Great bar and the bands were really enjoyable. Once back to your room, couldn’t hear a thing. No noise whatsoever. Once you get used to the layout, it’s easy. Go in the lift and it tells you which rooms are on which floor. Simple. We did the spa one day. 17E each. Was nice on the muscles, but needs an update as felt a little dirty, but staff were lovely. The staff…bar staff excellent, very quick and friendly. Restaurant staff work hard, and great when you get their attention, sometimes they just aren’t atttentive. It’s likely end of season lethargy, and didn’t spoil our stay. Lockers, great location easily get in three pairs of boots and skis. All in all a great week’s skiing and good practical hotel.
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