Gastnutzer
31. Januar 2023
The hotel is rather a 2 star. The food is awful, both dinner and breakfast, they recycle old food in soups, it is by far the worst food I’ve ever had. The rooms are dated, old cheap furniture, minibar empty, not enough toilet paper, old rugs. We stayed more than 16 h without a toilet as it broke up one evening and they fixed it the second day, accusing me of the damage, they did not changed the room even if we were with 2 small kids more as a punishment ( half of the hotel was empty) . There is no bartender, they’re always outside smoking. The reception can’t help with anything and are very rude, the minibus is an old reconverted van, the kids room is a cold place with some old toys and a few tables. The heatimg is done only by AC, which works only on max heat or no heat, the air is very dry and unpleasent becouse of that. The restaurant is in a basement and the temperature in the room is 30 C. There are zero activites to be done outside during the winter, there’s no place to stay or play with the kids, they have a yard but the snow was 1,5 m there, they never make paths, same with the parking which is on the side of the road and full of snow. The TV has 5 working channels only in bulgarian.
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