The Editory Artist Baixa Porto Hotel

Fantastisches Hotel, gute Lage. Etwa 10 Minuten zu Fuß zum Haupttouristengebiet. Wir bleiben gerne außerhalb der belebten Gegenden, weil sie laut sein können, und dieses Hotel lag in einer sehr ruhigen Gegend. Wir hatten ein wunderschönes Zimmer mit Blick auf den Garten. Die Zimmer sind riesig und bieten viel Platz für alles. Die Badezimmer sind auch sehr groß. Die Betten sind bequem und der Fernseher bietet viele Optionen. Gutes WLAN. Das Personal ist sehr freundlich und zuvorkommend. Es war schön, immer freundlich begrüßt und gefragt zu werden, ob wir etwas brauchten. In der Lobby gibt es auch Mineralwasser und Portwein für die Gäste. Der Kaffee im Zimmer ist sehr gut und andere kleine Annehmlichkeiten werden täglich aufgefüllt, was eine nette Geste ist. Ich habe den Aufenthalt hier geliebt, sehr empfehlenswert!

This hotel values style over substance. I paid a lot of money for a room with mold in the shower and filthy carpet. I asked staff to address this and instead they entered our room when we were gone and gave us two tiny brownies and made no attempt to clean. Dangerously slippy tiles in bathroom, and when you turn shower on the water blasts onto the floor. no maid service after being gone all day. Trendy cheap hardware on fixtures was difficult to control water pressure and temperature on all faucets. One bar tender covering two active bars in two different buildings. Air freshener in halls and lobby so strong (what are they trying to cover up?) that you get a headache and my clothes still smell like it. Beds uncomfortable and no blankets just layers of sheets. Not sure why on most websites this is classified as 5 star when there aren’t amenities and the service seems to be by free labor from young students. Pros: friendly staff but they don’t listen to requests. Great location. Safe.

The room was neatly organized and very comfortable. All the staff were friendly and wonderful people. I was glad that the room was cleaned and the towels were replaced daily. The access to the city was convenient, and I would love to use it again.

We stayed for 3 nights at the hotel and booked a Gallery Double Room (no 201). We arrived early and was warmly greeted and immediately offered glass of port & pastel de nata ..... well why not ! Our room wasn't ready but we were able to get the paperwork done and leave our bags which was great (and they popped them in the room whilst we were out). The room isn't large but for a city break was fine - nice comfy bed, one comfy chair, TV and mini bar. The hotel provide complimentary water in the rooms. The bathroom was good and nice shower which was over the bath. One small gripe (and sadly this hotel isn't alone in this) but they need to provide more hangers in the wardrobe. Yes, most people will only be staying for a few nights but even so couples need more than 4 hangers ! .... even if they are nice ones. Breakfast wasn't extensive but all the usual fare was available - cereals, yogurt, fruit, bread, as well as a toaster :-), and a selection of pastries (including mini pastel de nata's). Tea & Coffee are ordered fresh. They only seem to have small amounts on offer at the buffet so by the time two of you have had some fruit juice, or cereals the juice or milk need filling again ...... same with the bread. The buffet was regularly stocked but just seems like an opportunity to make more available at the outset. The hotel is located in a quiet street a little away from the main centre (which is one of the reasons we chose it) but its still only a 10min walk to the main shopping street or about 25mins to the Luis I bridge. The hotel has a comfy bar area but this was pretty quiet when we stayed (empty on two of the evenings) and offers free WiFi's which was very good.

Very nice rooms comfortable and with a lot of space. We stayed 4 nights and first 2 nights the hot air conditioned wasn't working, this was the only problem we had but with 13 degrees outside I can insure that when you wake up in the morning it’s not good at all. All personnel very smart and professional. One of them recommended a Top Fish restaurant. Breakfast was very good and they also offer a very good sparkling wine that early in the morning was a new experience :)

This was a disappointment/ the welcome exceded the reality. Vânia was engaging and welcomed genuinely welcomed us. We had experienced a taxi driver from hell who topped 140 km/h. That aside the room and some food at 2130 was all we needed. Ali the waiter managed to give us two courses! Nothing else seemed available. The vegetable soup was bland powder based stock and accompanied the hamburger! This five star hotel had already made its mark. We could have had 5 “courses” but this was not required. Nothing more was to be offered for “dinner” in Portugal at this hotel than a stock powder based bland soup and a very lacking hamburger. The coffee machine as located in 205 on the bench was next to the fridge. When I called on awaking as I could not get it to work I was told “move it to another power” source in the room. This proved my problem was mine! The fridge took the power source and was not compatible with the excellent coffee machine plug. But the coffee was excellent when I found an outlet. The laundry service was not accessible! The flier in the room instructed me to call “7 “which I did. Diverted to reception I was told to “bring our laundry to reception. I did so. Only to be told then by the receptionist who that there is no laundry service at the hotel. The weekend excluded laundry service.