Gastnutzer
12. Januar 2023
We arrived at the hotel and were very well welcomed. The hotel is in an excellent location, near the marina and a short walk into town. Our room was clean and felt very luxurious. But, It is a pity as I come from a hospitality background, I will fault some experiences. 1, in this day and age for such a beautiful hotel, you should provide fresh ground coffee and freshly brewed tea. My americano came at an extra cost, It is not the cost that disappointed me it's the principal, the ever-lasting memory. 2 the morning receptionist could not be bothered to welcome us at all, not even ask how was our stay until I asked her for a trip advisor card. the bell boy as they call him, was very helpful and professional, along with the breakfast serving staff. A lovely hotel in the heart of Bodrum. But the welcome by the morning shift at reception is very poor, people pay to stay and the welcome or send off should be more professional.
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