Ibis Styles Bobigny Centre Préfecture

I just come back from this hotel and can tell you that is nice hotel. The bad was comfortable. It was quite. Usually I can sleep if there is noise but here was ok. There is a parking and feel good in this hotel.

Everything was super! Clean room, quite hotel during the night. Staff is very friendly and the management is excellent ! The breakfast was also good. I will be back next time with friend because I am satisfied !

If I could, I would give a negative star. I had a RESERVATION with Ibis Style Bobigny Centre Préfecture from September 10th to September 14th, 2022. When me and my wife got the hotel on a Saturday, late night travelling from Brussels, to our surprise the receptionist said the hotel had an overbooking and they couldn’t accommodate us. To make it worst the reception didn’t offer any help to contact any other place to check if they would have any rooms available. In summary, we were left at the Hotel reception by ourselves without any help from the IBIS crew. Just like we were responsible for the mess, which was not the case. Again, the mistake was not on our side and we felt extremely disrespected by Ibis Bobigny crew and also by Ibis Hotels/Accor once I message them so many times and they did nothing to solve this mistake and reimburse me. I am still waiting for my money back! If you value your money, the hair in your head and your vacation, never stay at this hotel.

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Chambre catastrophique, de la tôle ondulée sur les murs, j’ai quand même dormi avec des punaises de lit, ce qui m’a permis de me sentir moins seul, le petit déjeuner totalement insignifiant, des viennoiseries cuites certainement à 6h du matin. Donc à 9h molle froide. Trois tranches de jambon et un morceau de fromage dans une assiette qui se balade, seul point positif, le café est correct. Le prix est disproportionné par rapport à la prestation

J'ai choisi cet hôtel car il annonce la climatisation, hors à mon arrivée pas de climatisation chaleur épouvantable dans les chambres de plus nous ne pouvons pas laisser la fenêtre ouverte à cause de la Nationale très fréquentée et très bruyante . Le point fort de mon séjour a été le cote très aimable des 2 personnes que j'ai rencontré à l'accueil. Bravo à eux pour leurs accueil et leur compréhensions des plaintes des clients.