Gastnutzer
22. Juni 2024
Firstly the positives, staff are fine, very close to the beach, close to bars/restaurants and that's about it. This hotel failed to mention that during our booking period that they are having renovations carried out so there was no relaxing days by their main pool (the only one that gets the sun) unless you enjoy the sound of grinders, and hammer drills. The scaffolding was not sheeted off so the debri was falling down onto the patio around the pool, I even observed people moving along their balconies to avoid being hit by the falling debris as it ricocheted of the scaffolding. The noise at times was just horrendous. The room in fairness was as pictured but needs updating. Only two sockets one of which is in the bathroom. The air conditioner socket hangs off the wall, the remote control did not work so reception gave us new batteries which made it work for half an hour and that was it. When the remote did work it did not control the air conditioner so your only options are on with full cooling and high speed fan which was the equivalent to listening to a HGV fridge unit all night, the other option is off but only by risking electric shock by unplugging the unit from the dangling socket, this action of unplugging and plugging in often tripped the circuit breaker. The room had a TV but did not come with a remote maybe you have to ask reception but we didn't need a TV. I understand it is Spanish channels only. Don't bother hiring the safe, put your valuables under the bed as the cleaners do not go there. You get one pillow each which has the thickness of a pancake so you might want to ask reception for more. Don't put the card out on your door asking for the room to be made great again as the cleaners just see the card and don't clean your room. If you put no card out your room will be cleaned. Food is of personal opinions but to us we did not like it. Some of it had nice flavours but the cheapest ingredients are used (the stuff the butchers throw away) so your pork and lamb dishes are full of fat, gristle and bone, runner beans were stringy. The meals were fairly similar every day so we ended up going out for breakfast and evening meal, so the money we paid for our meals was a waste. We did hear one couple talking to someone and their comment was if you are bad you will get sent to Checkin where you will be sentenced to two weeks all inclusive and you have to eat only the food they provide. There is no tennis court as stated, there is no crazy golf course as stated, the nearest one is around the corner buried under 3 feet of weeds, table tennis and pool tables are ok, the children's play area is a complete mess and unsafe with filthy play items and broken plastic benches for you and your little ones to cut yourselves on. Not one night was there any entertainment. If you are staying here in the near future just use it as a base to lay your head and shower, go to the beach to relax and use the local restaurants. There is a children's play
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