Margaritaville Resort Biloxi

Service was fine. Thought we booked a room at a casino instead we got a family hotel. Looking for a romantic holiday instead I got kids running up and down the hall, loud music being played outside, and generally a lot of noise. We got a handicap room though we’re not handicapped. The bed was uncomfortable and no blanket on the bed. The a/c blew in our faces all night and both of us woke up with sniffles. We used no part of the facilities. We went next door to ****** and went to dinner at an outside restaurant. Left early the next morning and ate breakfast elsewhere. Overall a very bad experience!

Our grown kids 19 and 21 had a great time. The place was nice and the best game room. We are very unhappy after the stay they are charging both of my ccs on file. Which I have called 7 times, emailed 4 different email addresses and still nothing. Trip.com representatives have been wonderful at trying to help me get through to someone at Margaretaville to clear all the charges up but no one will answer. So guest services I give them a 1 for no communication and just charging randomly on my credit cards.