Best Western Plus Kelly Inn Suites

The room had its own private door to the outside, Great for pets and carrying your stuff in. The Pool was amazing lots for children to interact with. The hot tub was nice and hot. Room was big clean the service was excellent! It was quiet and in a nice location!!!

From the amazing staff to the super clean and pet friendly atmosphere, to the wonderful amenities and the great location and access with really accommodating parking, this hotel is simply just the best! You won't find a better hotel anywhere for the price!

My family created so many wonderful memories during our stay at this hotel. Initially, I booked it for the pool, hoping for a simple weekend getaway, but it turned into so much more. The hotel’s cleanliness and the exceptional service from the staff, especially Kirsten at the front desk, truly made the experience unforgettable. Now, it’s not just the pool that will bring me back—I’ll be staying here every time I visit Billings. It was an all-around fantastic experience!

I highly recommend this Best Western! Check in and check out was easy and efficient, all of the staff were friendly, very clean room and comfortable bed, relaxing ambiance, cute western bear and mountain decorating them throughout, and a lovely breakfast room.

This was a great stop during a road trip. We felt safe and even left things in our car at the parking lot. Overal, we appreciated the welcome cookie, pet friendly, comfortable bed, and decent breakfast. Staff was very kind and helpful. Only feedback is to include a few more gluten free options like toast.

This is a nice hotel. They have the hotel decorated as a lodge. It is a great touch. The rooms are very spacious and have comfortable beds. The hotel also has a great pool. If you have kids, they will love it! The staff is friendly. I definitely recommend this hotel.

After an unpleasant experience at a Best Western in a different state, we were hesitant to try again. However, we decided to give this one a go based on the numerous positive reviews, and the fact that its location was exactly what we needed. We are so glad we stayed here. The beds were comfortable and our room was clean. The pool was cool but not cold, which was awesome after a 10 hour drive in 100* heat. Our kids played in the pool for over an hour, effectively wearing them out enough to sleep well. The AC ran without a hitch, and the blackout curtains did their job. It was the best night of sleep we had in 2 weeks. The staff on duty that night, September, was pleasant and courteous, even though she was alone on duty and juggling multiple tasks at a time. When we checked in, she offered our dog a milk bone, which he was grateful for. There were no additional fees for our dog to stay, and there was a perfect spot for him in our room. Breakfast was nothing to write home about--your standard hotel buffet breakfast of eggs, bacon, bagels/toast, yogurt, juice, and a waffle machine. There was sausage gravy and biscuits, but the gravy was only lukewarm--not very appealing. There was a staff member nearby making sure no food items ran out as guests ate. Overall a pleasant experience we will be happy to repeat.

Stayed one night during a recent road trip out west. Check-in was friendly and accommodating and our room was clean and comfortable. Good breakfast and the breakfast attendant was very attentive to keep breakfast items refilled as necessary.