San Martinho Hotel

Great place.setting and amenities.but in my entire stay no management or staff checked up on us.is all in order.for a normal place it would have sufficed but for the calibre of this place and pricing i guess that was a oversight from the resort. Also no1 told us the place is under construction so no kids slide which they made me bring them for.also our privacy was highly messed wit all dodgy traders settling in front of our room. And a major -ve is the roudy neighbours in so close proximity wit blarring music etc so our ladies dont have much privacy like b4 on seaside. A +ve is the guards are a great help especially Alto in giving us guidance and assistance.highly appreciated wen no1 of the resort is nearby

We stayed at San Martinho Beach Club in December 2014 for a week and although it is certainly a great location with spacious and modern units you don't want to be there when it rains. Our unit's roof leaked every time it rained, to the extent that 2 of the 4 rooms were uninhabitable for several of the days we were there. The attitude of the resort manager also left a lot to be desired and she was not incredibly helpful or sympathetic when the issues were pointed out. We chatted to several other residents at the time who also confirmed that their units were leaking. There were clear signs in the units we looked at that there had been leaks previously. Only when pushed did they consider making alternate arrangements for myself and my family, but frankly the situation was handled poorly and certainly ruined our stay there. When you go with your family and pay for a 4 bedroom house and then are only able to use 2 of the 4 rooms due to leaks it is certainly far from ideal. Even the house in the estate we were offered for the one night, as our unit became uninhabitable due to the stench, was leaking. Out of desperation the one day I asked the resort manager if we can't stay in her house as we clearly could no longer stay in the unit we were in, and she commented that her roof was leaking too. The cleaning and security staff were all friendly and well mannered.

It was our second visit, and once again cannot wait to return Lovely units, clean, quality bedding Pools were sparkling clean Perfect location Friendly staff Activities reasonably priced Bit pricey, but worth it We will be back again (and again)

The rooms were mouldy, so much so that I had to go an buy air freshener that made no difference. The linen were so thin that were holes in and full of hairs and stains. The restaurant was overpriced and you do not even get asked how you want your steak done. All in all a terrible experience.

Lovely resort with the poorest management. Arrived to a place that was not ready to check in to, even though we had arrived after check in time. Cleanliness doesn't seem important, the apartments are cleaned very quickly. Bedding in a terrible condition, all stained and dirty. One aircon did not work properly and nothing was really done about it. The apartment is not very nicely maintained, very worn out appliances and dishes. Definitely not worth the money as I believe that there are other resorts which are much better maintained. Will not visit again.

Had a time of our lives. Went there June 2023 to celebrate my Wife birthday. Long trip to get there since you have to drive through different towns and villages to get there and driving between 60 and 80km/h. Before you get to the hotel you pass Bilene town. Hotel reception is welcoming. Rooms are welcoming , chose the deluxe room with a mini pool and lagoon view. A bit pricey but worth the price. Views are out of this world. Weather is always warm. White Sands , tropical area. Excellent meals especially the Chicken and Seafood. Lounge area okay not bad at all. Will definitely go back again.