Hotel Castell am Kurfürstendamm

Prima verblijf in een prachtige stad met mooi weer en sfeer....

電梯很老很老，需要手動關門，地點不錯，旁邊就是奢侈品一條街。房間並不小。

Really great hotel. Prior to staying at the hotel, we did not know what to expect due to mixed reviews with some being very negative. However, this hotel far exceeded our expectations and left us confused with the negative reviews. Every member of staff we interacted with were friendly and helpful and communicated well even though there was a language barrier. We requested for a kettle and a fridge this was brought to our room for us and carefully setup and given an extension cable so we didn’t miss out on our light plug. The bed was comfortable, the room was big and spacious there was a shower and sink in the room, and each floor had a shared toilet what was always very clean and had a lock which you were given a key for at checkin. It was 11min walk from the train station which was easy to get in to the city centre. Lidl was also very close. It was quiet during the night. The area was lovely with lots of great restaurants and amazing kebab shops. Overall we enjoyed this hotel very much, and would definitely stay again.

this is not a 'hotel' but a 'pension' - occupying a couple of floors in an old (veryold) apartment building. The reception is located on the 2nd floor - accessible by a lift. The condition of the accommodation is disappointing, as can be expected by a conversion of an old building. But I chose the hotel for its location - needing to be in this part of town. On our second evening in this accommodation the lift stopped between the 1st and 2nd floors. We rang the emergency button and were put through to a person speaking German who asked us to wait (we couldn't go anywhere!) I rang the reception of the accommodation and a lady came down to speak to us through the closed doors - she spoke no English, only German. Asking us to press various buttons. which had no effect. We hoped that she was calling some one who could assist us in this predicament. After some 30 minutes same persons came and got the lift working again. We went to reception but got no apology - on the contrary the lady explained (in German) that they were not responsible for the efficiency of the lift - they only rented the floors comprising the accommodation, but the owner of the building was responsible for the lift. If we had a complaint we had to make it to the landlord! I pointed out that the 'hotel' in its list of facilities, claims to have a lift. We asked to speak to the manager and the lady put us through to her daughter who claimed to be the manager. The daughter repeated the statement - we are not responsible for the lift, it belongs to the landlord. Anyway, she said, it's working now. No apology, no enquiry into our state (we are both in our 70s) whether we were OK. No concern for their customers whatsoever. My advice - steer clear of this facility.

Penso che coloro che abbiano fatto una buona recensione non hanno avuto la "fortuna" di pernottare nella mia stessa camera, fortunatamente. Credo che nel 2022 sia impensabile che, un hotel posizionato in questa zona, abbia ancora delle camere con la toilette (in formato mignon) fuori dalla camera stessa, da utilizzare, alla bisogna, con gli occupanti di un'altra stanza. Infatti, la camera 101 e la camera 102 hanno una sola toilette da dividersi, fuori dalla stanza, dove c'è il passaggio degli occupanti le altre stanze. Una doccia ed un lavabo, in camera, in dimensioni ridotte. Colazione rigorosamente tedesca a base salata, che poteva anche andar bene, se piace quel tipo di colazione. Per il resto non dico di avere croissants di vari tipi oppure caffe espresso o cappuccino, ma almeno una crostata alla frutta oppure uno strudel per accontentare anche chi non è amante del salato. O per chi non gradisce mangiare il pane con burro e marmellata. Diciamo, avere una più ampia scelta. I think those who have done a good review have not been "lucky" to stay overnight in the same room as me, fortunately. I believe that in 2022 it is unthinkable that a hotel located in this area will still have rooms with the toilet (in miniature format) outside the room itself, to be used, as needed, with the occupants of another room. In fact, room 101 and room 102 have only one toilet to be shared, outside the room, where there is the passage of the occupants of the other rooms. A shower and a sink, in the room, in reduced dimensions. Strictly German breakfast with a salty base, which could also be fine, if you like that type of breakfast. For the rest I am not saying that I have croissants of various types or espresso or cappuccino, but at least a fruit tart or a strudel to satisfy even those who are not fond of salty. Or for those who don't like to eat bread with butter and jam. Let's say, have a wider choice.